The UPS Store — Local services in Lyon Charter Township

This is the closest UPS to our house and in comparison to other UPS locations, they’re slow, unfriendly, and are not nearly as equipped with proper training for printing services. I’ve tried having things printed here before and it’s been very poor quality, to the point that I’ve gone elsewhere to have the same thing printed. Today, I tried one more time to get something printed and was there for 40 minutes to get 1 colored PDF printed. When it finally printed, it was the wrong size and a blank document. For a place that offers and advertises printing services, you’d think they would know how to print a single sided PDF. I went to the UPS store in Novi and they printed the same thing perfectly within 3 minutes. They were SO friendly and it was clear they knew what they were doing. They even cut it to size for me. I will for sure be back to the Novi location, but won’t go back to the New Hudson location, unless it’s to use their self service Amazon...

I had a fantastic experience at this UPS Store, thanks to the professionalism and genuine eagerness to help shown by employees Shru and Manny. Both were incredibly courteous, efficient, and made sure my visit was smooth and stress-free. It’s refreshing to see team members go above and beyond with a smile — their customer service truly stands out.

A helpful tip for fellow customers: This location has a self-service Amazon return kiosk, which is super convenient. Unlike other UPS stores, they don’t charge for the plastic bags when you drop off your Amazon returns — a small but appreciated difference that adds up.

Highly recommend this location for all your shipping and...

I’ve had consistently positive experiences at the UPS Store. The staff is always incredibly friendly, helpful, and professional. Whether I’m shipping a package, making copies, or getting something notarized, they’re quick, efficient, and make the process seamless every time.

Their prices are very reasonable, especially considering the level of service they provide. I’ve also found UPS to be far more reliable than other shipping services I’ve used in the past—my packages always arrive on time, and tracking is accurate and easy to follow.

Overall, this store sets the standard for customer service and efficiency. I highly...