I called last night about 10 minutes before closing just hoping someone would pick up the phone Iāve been trying to figure out an issue with my game pass for 3 days since getting an Xbox for Christmas and havenāt had ANY helpful feedback from GameStop things like āIām not sure maam honestly I just work hereā from one lady to ālet me askā then being put on hold for 15 minutes at another store. But Jared I believe he said his name was , listened and helped get to the bottom of it. Iām not a Karen nor do I typically leave reviews but from one retail worker to another I appreciate your patience and feedback shout...
Ā Ā Ā Read moreRiverside location does not like to take returns from other gamestop's. My son received a game for Christmas and I tried to exchange it for another one since he already had that game. The nerdy store leader told me no and that I had to have a receipt. How could I have a receipt from a Christmas gift is what I asked. Located the receipt and they still was hesitant about an exchange. Will buy from Walmart or target...
Ā Ā Ā Read moreVery friendly staff, always willing to answer any questions you may have. You ask for honest opinions about games and they will give them, good or bad. They will also provide excellent recomendations to games that I would have never even considered before. I also traded in my old Xbox 360 and a bundle of games in which they gave me a very fair store credit for. Overall great experience when I ever I visit...
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