Took my Samsung S8 in for a new screen. Phone was working perfectly fine right before I walked into the store with it. Actually hung up from a conversation before taking it in. 1 1/2 hours later, I picked up the phone and noticed that the new screen did not fit properly. It looked like it was peeling off. The guy said it was because it was a new screen and needed to be pressed down. Never had to deal with that before but...okay. Next, he said there was a problem with the SIM card. I told him that it was working fine an hour ago. He tried the SIM in his phone and it worked. He said I needed to go buy a new SIM at ATT, so I did. The phone still wouldn't work. I left the phone with him overnight. They managed to rig something up to where the phone worked for a few minutes after I picked it up the next day, but then stopped. $275 later, I took the phone to a repair shop in San Antonio. They opened the phone and found that the previous tech had pulled the phone apart while the SIM card was still in it, which destroyed the reader. The cost to fix the phone was going to be outrageous so I ended up having to buy a whole new phone. The sad thing was that these guys had me running around in circles when they knew they had broken the phone to begin with. I would not recommend this...
Read moreSo disappointed! Have sent many people to them over the years and have gone there myself. Sent my daughter 2 days ago to fix her screen. They were fast and seemed like a great job. When she got home her screen started glitching and by the next day her screen did not work at all! Called them and asked to bring it back in to see what’s going on and the y said NO. They will not fix it because it did not do that when she left. The phone has not been dropped or damaged in the TWO DAYS since she took it to them and they will not even look at it. Her phone worked perfect when she took it in, just needed a new screen and is now not even usable. The phone is only 6 months old. Definitely will never recommend someone that does not back their work and would not even take a look to see what might...
Read moreI brought my IPhone 8+ in today, to get the screen repaired and charger port cleaned. My phone was on and working it just needed a new screen, and the port cleaned to charge better. I get my phone back and everything was good. The phone was dead though so I asked if the port would charged now that it was clean they told me yes. Pay $130 go home and put my phone to charge... 20 mins go by my phone won’t turn on so I call back and have them take a look. They tested it and said my port is broken and it would be $50+ Tax to repair. My phone was on and working before I took it in. Now I am stuck with a broken phone until I can find a different company to fix it... Thank you...
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