I love this store, but not the employee from customer service I was dealing with yesterday she was rude and didn't want to exchange my pants because I forgot my receipt I told her we could locate it by looking up my rewards number since it was a credit card charge But, she decided to say she couldn't so I asked her to hand me my pants back and she said no that she had to hold them because I didn't have a receipt so as soon as I asked for a manager she gave me my pants back and told me She wasn't going to exchange them for me so a young employee who heard everything offered to exchange them for me by looking up my phone number at the front register for an exchange same pant smaller size .. which took less then ...
Read moreDominic was very friendly and helpful, as well as providing great customer service! Thank you!
Also, I went in the store on different occasions & was assisted by Ruth, Raya, Angelica, Holly & Crystal. They were all very nice, had great communication, & was extremely helpful! They even took the time to ask me questions (in order to better assist me). Angelica walked with us over to the section in which we were searching for. Angelica, Holly & Crystal thank you all so much! Ruth and Raya assisted us in the jewelry section. They were very knowledgeable, helpful, and provided details about the products. I really appreciate all of their time & help! Also, Kohl's is a nice place to shop, with great...
Read moreKohl’s is a well-known department store offering a wide selection of products, including clothing, shoes, home goods, and more. Customers appreciate the frequent discounts, Kohl’s Cash rewards program, and seasonal sales that make shopping affordable. The store typically features major brand names along with exclusive collections. Many shoppers value the convenience of its in-store pickup and easy return policies. While most experiences are positive, some note that store layouts can vary, impacting navigation. Overall, Kohl’s maintains popularity for its deals and varied...
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