Iāve visited yarn stores across the UK, EU, Asia, and the USA. I always make a point to visit local yarn shops when I travel or explore a new area because I love supporting small businesses and connecting with the local fiber community. Iāve never left one feeling so unwelcomeāuntil today.
Today, I stopped by Busywork. Sure, I wasnāt dressed up and may not have 'appeared' to be a knitter, but Iāve never believed people should be judged by their appearance. Unfortunately, that didnāt seem to be the attitude here. I walked in, looked around, and the only acknowledgment I received was a flat, āLet me know if you need anything.ā It felt more like an afterthought than a genuine welcome.
Ten minutes later, two other customers came in with their Bay Area Crawl bags and were greeted warmly by all three staff membersāsmiles, cheerful hellos, the kind of welcome Iād hoped for too.
The difference in treatment was hard to ignore. I promptly drove to Coven of Stitches in Alameda, CA., gladly spent my money, and happily added them to my contact list. Iāll continue supporting local yarn shops that truly value all customers and create a welcoming spaceāno matter what someoneās wearing or how they 'appear' when they walk...
Ā Ā Ā Read moreI went into Busy Work on Thursday looking for yarn for my Vintage Shrug Pattern. Bernadette jumped right in with suggestions for wool. I went home and started my project and reached a problem a couldnāt solve. I went in this morning (Friday) and Bernadette coached me through the issues that came up. Now I am leaving for my trip tomorrow with a project I understand and can work on during my flight. Bernadette is a patient, creative and generous teacher. I am delighted and grateful that she helped me. Iām looking forward to having such an innovative craft shop in Martinez and sampling the classes and services she will be offering. What a welcome gift she is to our...
Ā Ā Ā Read moreI love Busywork! They stock interesting yarns and craft materials that you just don't see in other shops. Plus the owner is super knowledgeable and the service is top notch. I've been a customer since they were located in St. Louis, and they're still my favorite LYS. Every package from them is a delight from quality materials to fun retro packaging, and sometimes a sweet surprise of art from their kiddo. Busywork...
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