This place saved me! Time, money, and the embarrassment of sabotaging my own job application.
Came in for a live scan. He was quick, sharp, and after we were done, actually engaged enough to ask what job I was applying for. Turns out, that question saved me. "That wasn't on the paper you gave me." Omg, yes, I did that-- smh
Before i could say anything he canceled it-- everything we just did. Explained what I needed handed me my cash back. No attitude, no blame, no guilt. REAL customer service, competence, common sense, patience.
Five stars, because anything higher would probably require another form...
   Read moreMy wife was not able to get a simple finger print verification with a temporary DMV license and secondary forms of ID.
The DMV had no problem accepting her valid passport with her maiden name and marriage certificate as proof of identity. We called the Sheriff’s office they were Ok with it too but were closing. Finally UPS was still open and she had no trouble getting fingerprinted. For whatever reason this Pak Mail location failed to follow standard state level practices and lost our business, in our...
   Read moreIt is 9:19 and he is not here even though he supposed to open at 9:00. I've used this location a few times but the guy does not look too pleasant. No "Hi!" or nothing as you enter. He does NOTHING above and beyound to make customers welcomed. Dissapointed! Changed from 2 to 4 stars. The guy contacted me and tried to explain it. That means he cares and he is involved! Still, call me crazy but if the schedule says 9AM I expect the store to open at 9!! I'm not absurd, right?Still, the cares and this...
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