Jewelry Stand Maui — Local services in Maui

Cute stand and jewelry. But didn’t have a great experience at all. First the owner said she’d be able to shorten the bracelet within 2 minutes. After we paid, she then said we could pick it up in half an hour and she would call me when it’s done. Bummer, but we just decided to go for lunch, came back after an hour although she hadn’t called yet. She took off from the stand when we came, saying she just briefly had to go to the restroom. We waited 15 minutes right there before she finally came back, left her stand unattended the whole time. She then told us she hadn’t even adjusted the bracelet yet. When we said we maybe just wanted our money back, she said it would only take 2 mins. We waited while she was doing it for another 5 mins while she was also serving other customers. I get that things can get busy, which is what she kept saying, but then she shouldn’t be promising on what she can’t deliver on. Will not...

Avoid this place. The stand is now located in Paia, not Lahaina, which is already confusing for visitors. But what really ruined the experience was the owner’s attitude. I was ready to make a few purchases, but after witnessing her speak rudely to my entire party and other customers, I decided to leave immediately. Her behavior was the complete opposite of the aloha spirit Maui is known for. As a business owner, especially in a place like Hawaii, kindness and respect should come standard. Unfortunately, that was entirely...

my husband bought me a beautiful handmade bracelet back in March during my 5 yr anniversary trip. i mentioned to the young lady (i forgot her name), if she could switch out the size of the pearls on a bracelet that was on display and she made a whole new bracelet with the pearls i liked. customer service was excellent and she was very sweet and worked with me. i love it and has held up very well in water. i take it off at the beach and pool, so it doesn’t get messed up or lost. If i go back to Maui, will definitely buy...