Woodcraft of Greenville — Local services in Mauldin

After spending a considerable amount of time reviewing bandsaws on the internet I found that woodcraft in Greenville SC sold the brand I had chosen. I was pleased to see that they had in it stock even though they made the usual comments about ‘price increases’ and eluded to ‘may not be here very long tactics.’ I started asking technical questions and David openly said, “I don’t know much about the machine” and stated that they all are very similar therefore that’s it. I had to leave for an appointment and was very confused. I preceded to do more research on my own and decided to purchase ($2000.00) the machine the next day. Went in the following day and paid half down and came back the next day to pick it up. I was extremely excited about the purchase. Two very helpful employees hand trucked the machine to my truck. Then David came out and aggressively said, “don’t load the machine until he pays the balance.” He acted as if I was trying to steal it! I went inside to pay the balance and wanted to purchase blades for the machine. As I mentioned the blades he said, “take out your card I can only do one transaction at a time” with an attitude! Needless to say I passed on the blades and left with the machine feeling very confused with the treatment I just endured. My next large purchase was a lathe and will definitely not be doing business with this poorly...

Wanted to buy a router lift, they had one in stock so I asked if I could open box and look at it. Once box was open I noticed the lift in the box had been used. Lift had marks where router was installed and saw dust was on all the threaded rods. I was told that another one could be ordered which would be about three weeks. The lift was put back in box and taped up to return to the shelf. As I was checking out I learned the owner was onsite so I asked if I could speak with him. When an employee walked to the back to ask him to speak to to me he said he doesn’t have time loud enough that I heard it. The employee pressed and he came to the front. He was very agitated and short with me. I told him that all I wanted to to was to notify him that the lift was on the shelf to be sold as new but it was used. He smarted off and was very rude. I left the store and will not be back. It’s not right to sell used items as new at top shelf prices, but treating paying customers like he treated me was...

This is a great place in Greenville to buy all things woodworking! I have been a customer for awhile now and there is not a better group of people to buy woodworking supplies in Greenville. I highly recommend stopping in and giving Woodcraft a chance if you have not. This store sells high quality tools that will provide many years of use along with the joy that comes with using a tool of quality. If it's woodworking tools, supplies, knowledge that you seek this a great place to start! The entire staff is extremely helpful and very knowledgable when it comes to woodworking tools, projects, and supplies. I just can't say enough good things about this store and the people that work here. The store owner, Todd, has always gone above and beyond for me which means a lot to see the owner out front helping customers and just doing what it takes to run an excellent store. So if your looking for the best quality tools from a super awesome team of people, look no further this is where...