Walked in place was nice. But wasn't acknowledged. The 2 associates were hanging behind the register on phones. I was there to do some initial research in my hockey journey. But the 2 people who walked in after me got more service than I did. As retail manager myself it's all about first impressions and exceeding customers expectations. And...
Read moreI haven't played hockey in about 20 years and decided to get started again. Charlie helped me get outfitted in new equipment. He was great. Very knowledgeable and not pushy which was nice because I certainly do not need professional level gear. Charlie helped me decide where to spend the needed extra and where to save it. ...
Read moreMy children and I love going to Pure Hockey! Their store is well organized and fully stocked with all the latest gear. The staff and management are friendly, knowledgeable, and are always willing to help with any questions we have. Thanks for coming to Cleveland, we are thrilled to have more options for our...
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