found it funny the owner took a shot at the previous guy for dropping a bad review for their prices. I like most in the hobby can afford pretty much anything they along with other hobby shops offer. That doesn't mean I'm okay with over paying. I'm a local to new sun racing and I won't set foot in this place bc of the customer service and lack of knowledge of products. YouTube had to become my best friend when I was a customer of theirs. The mark up in prices might be a new thing to try and recoup from slow sales. The best thing they have going for them is their shops are kept clean. I do all my shopping for rc’s at amain hobbies and Nankin hobbies. Those places have excellent customer service, fair prices and fast shipping that offset them not being local. I'm all for supporting your local hobby shop when you can find a great one....
Read moreThis experience raises serious concerns about the business practices at New Sun Racing.
I initially contacted the shop to inquire about purchasing a NASCAR model and was quoted $179 plus shipping. I was told they would follow up the next day to complete the transaction. However, they never called back. After multiple attempts, I had to call the shop five times before finally reaching someone. At that point, I was informed that the price had increased to $240 because the owner checked eBay listings and decided to raise the price.
This lack of communication and inconsistent pricing is highly unprofessional. Potential customers should be aware of these issues before considering doing...
Read moreNew sun rc cars suck please don't buy their products they only give you a thirty day refund and if it's the motor and it has like rocks they ship then charge you 20$ ..........I also bought one from there and it just keeps on turning off by itself I had to go there and talk to them many times and the employees don't even know what there doing cause most of them are teens and they don't allow refunds like bruh new sun racing sorry but your products suck ............people or children that are reading this please don't buy there products your gonna pay a lot of money and just keep going over there constantly just don't buy...
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