Had a great experience at the Nike clearance store. They had a wide variety of items, all sizes seemed to be in stock and as busy as they were, the employees seemed to take their time in meeting each customers needs. I want to give a special thank you to Mr. Rob who did something I donât feel most people would have done. I bought 4 pair of basketball shorts. I âthoughtâ I grabbed 2 XLs and 2 Larges but I accidentally grabbed a 4XL lol. So at the register Mr. Rob greeted me and let me know all sales are final and no returns. Asked me if I had a Nike account (I did) and logged in. While he was scanning the shorts, he was conscious enough to notice a mistake mightâve been made kind enough to ask, âdid you mean to grab a 4x,â to which I replied, âabsolutely not.â Lol I stepped out the line and grabbed the correct size and all was good. Some people might see that minimal but he couldâve just rung it up and due to the no return policy I wouldâve been stuck with some 4XL shorts. So I appreciate Mr. Rob at the Nike Clearance Store in Mission Texas, for taking one additional step to rectify a...
   Read moreMostly good experiences at this store. Usually no complaints so this rating is strictly for this visit. Iâve been wanting some of the Sabrina Ionescu shoes. Well today I thought I lucked up when I saw a pair for $60. I grabbed them and tried them on. When I put them on I thought âhmmm, these feel weirdâ. I actually had the thought like âthey feel broken inâ. I take them off and look at them and sure enough they had been worn. Like you could actually see the white balls from someoneâs socks inside the shoe on the heel and the bottom was dirty. My problem was that when I took them to the front to let the staff know she seemed to have an attitude about me bringing them to her and proceeded to tell me the policy about how they couldnât have been worn because they donât accept returns. CLEARLY! They were. Next time instead of telling me, a customer who was about to purchase worn shoes the policy, maybe offer a solution or look to see if you have another pair in...
   Read moreEmployees are little douchey. Most of them are on that vibe of âbe rude to look cool.â But thats usually how retail workers are, hate their job and all that. Not all of them though, some were genuinely happy to help. Good selection of out of season/clearance product though. Needed some cheap shoes for work to not care about, thatâs exactly what you can find here.
Donât expect to find crazy finds.
People come in and buy in wild bulk (15-20 pairs) and will wipe out a whole selection in one size all throughout the day. If you have a shoe they want, dont put it away until youâre sure you donât want it.
Youâre crazy to think employees donât get first pick. Thatâs just how the business works. Rankings always go by, Managers-Managers friends-Employees-Employees friends-Gen. Public
All in all great store to have in McAllen, rather than driving to Mercedes or San Marcos. All sales final though, keep...
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