Grocery Outlet — Local services in Medford

I don't think I can ever spend my money here again after today. Was disgustingly followed around and racially profiled by a "senior cashier" Bertha who clearly had nothing better to do than watch me like a hawk down five different isles for 10 minutes straight. When I finally asked her is she following me she claimed she is just doing her job. I'm not sure what following an innocent, never seen before black woman has to do with your job description. When I asked her to leave me alone and let me shop without supervision she insisted on pretending to yet again, move stuff around as if she was working. I live nearby, but I will not be returning. This is the last time you will make me feel uncomfortable. I have plenty of money, I work for myself, I wouldn't dare steal from a store. If you have a crime issue you need to figure that out but racially profiling has never been the way to go about it. When I decided I won't even continue shopping I have to go she proceeded to radio her coworker cashier, which I heard to tell her I was coming to the register and that I accused her of stalking me, which she was. She literally even followed me to the register itself. this Bertha is seemingly an older hispanic woman Ignored everyone else but me for 10 minutes, the second I got into the store. There are other reviews here about this. I have no reason to lie. Oh & I have a video of this lady breathing down my neck. So do not try to play dumb. What should have been a quick trip to the store turned out to be a...

Thank God the places like grocery outlet 😁to help us overburden.People eat a little better tonight.Thank you for really trying and caring about we little people who really add up to a bunch of loyal people who will start TELLING EVERYONE ABOUT GROCERY OUTLETS AS LONG AS YOU GUYS KEEP TRULY TRYING TO HELP US OUT AS MUCH AS POSSIBLE AS WELL AS MAKE YOUR BUSINESS WORTH YOUR TIME AND MONEY 💰 ! I CAN PROBABLY TALK ABOUT THIS BECAUSE MOST OF US ARE REALIZING THAT U MUST PAY YOUR EMPLOYEE'S WHO REALLY MAKE SURE YOUR CUSTOMERS KEEP SHOPPING WITH THERE STORES THAT THEY ARE BEING PAID BY ARE A FAST AND COMPLETELY AFFORDABLE PLACE FOR SAVING AND SELECTION OF EQUALLY GOOD FOODS AT REASONABLE PRICES AS LONG AS THATS A FACT AS WELL AS YOUR EMPLOYEE'S ARE BEING PAID A SURVIVABLE WAGES THAT KEEPS THEM PROUD OF WORKING FOR YOU'RE ESTABLISHMENT! BOTH CUSTOMERS AND EMPLOYEE'S WILL BE COMPLETELY HAPPY TO KEEP ON BEING LOYAL TO YOUR BUSINESSES! REMEMBER EMPLOYEE'S ARE THE FACE OF YOUR BUSINESS AND YOUR PRICES ARE THE FOUNDATIONS FOR A PERFECT ESTABLISHMENT 👌 THANK YOU FOR YOUR PROFESIONALS AND YOUR BUYERS THAT KEEP MAKING SURE THAT YOUR QUALITIES ARE BOTH FRESH AND HEALTHY FOR ALL YOUR ENVIRONMENTAL IMPACT ACCURACY AS WELL AS GOOD FOR LOCAL GROWERS AS WELL AS OTHER INDIVIDUALS THAT HAVE BEEN SUPPLYING YOUR INVENTORIES NEEDED FOR ALL PARTS OF LOCALLY GROWN OR...

We have been shopping in this store for a long time and spend about $400 -$600 a month. My last visit I bought two bags of coffee that were labeled at $6.98 each. When I got home I noticed a tear in one of the coffee bags and they had also charged me $8.99 each on both of them. Took them both back today with the receipt. Kim, a manager would not give me my $2.00 back for the new bag that I exchanged, and is priced today at $6.98. The other bag of coffee as well. Mean while, while we were talking, five people were standing in line and she didn’t even call another cashier. It was a good 5 minute discussion we had and the other customers weren’t happy. Kim, a manager, said to the other cashier “go ahead and just do it and give her $2.00”. When the cashier replied, I’m not sure what I’m supposed to do, Kim changed her mind and wouldn’t give me any my money back. The whole situation with Kim was unprofessional and embarrassing. She needs to work on her customer...