Royal Crest Motel — Hotel in Medford

Hello all yelpers. I cannot stress this enough. NEVER. I mean NEVER. Do business with this hotel.||||I don’t really write reviews but it is currently 2 in the morning and we have no place to stay because the people who run this circus are rude, uncaring, money-hungry imbeciles. ||||Before making a decision to stay here I recommend reading the dozens of other reviews that complain about bugs, structural integrity, overall cleanliness of sheets and bedding, finding drug paraphernalia, homeless surrounding the building 24/7, and most importantly the greedy, inconsiderate people who operate the front desk. I think the most proof I can offer are my fellow reviewers who have also been victimized by their uncivilized behavior. ||||My boyfriend and I are on a road trip from the Sacramento area to Vancouver over the course of seven days, requiring long periods of driving. During those long driving periods I looked up the hotel we had booked a few days prior, the Royal Crest. With such a nice name a rate of 80 dollars per night (a price which plummeted for obvious reasons) it seemed like a decent choice at first glance. Upon further review I read the horror stories depicted by other Yelpers and soon realized that we made a mistake booking this hotel. We called our third party booking company we used to find this hotel and explained the situation. They contacted the hotel who refused to give us any sort of refund, which was somewhat understandable. Despite our reluctance, we needed a place to sleep so we came to the doors of the inn. A man showed up to the front desk and asked for the name and as soon as we said the name our reservation was under, this man said “we aren’t renting to you”. We were stunned silence until the man explained that he wasn’t going to let us stay because of the fact we tried to cancel. We were like okay, so when can we expect our money back. He told us there were no cancellations this late. We told him we weren’t canceling we were being refused service, which is well within his rights, but he can’t just keep the money for a room we weren’t allowed to stay in. He refused to return our money and we left the property. The third party company also could not talk sense into the man so we are now driving 5 more hours home at 2am because we can’t afford another hotel. ||||Long-winded story aside, ALWAYS do your research and NEVER stay at the...

Hello all yelpers. I cannot stress this enough. NEVER. I mean NEVER. Do business with this hotel.||||I don’t really write reviews but it is currently 2 in the morning and we have no place to stay because the people who run this circus are rude, uncaring, money-hungry imbeciles. ||||Before making a decision to stay here I recommend reading the dozens of other reviews that complain about bugs, structural integrity, overall cleanliness of sheets and bedding, finding drug paraphernalia, homeless surrounding the building 24/7, and most importantly the greedy, inconsiderate people who operate the front desk. I think the most proof I can offer are my fellow reviewers who have also been victimized by their uncivilized behavior. ||||My boyfriend and I are on a road trip from the Sacramento area to Vancouver over the course of seven days, requiring long periods of driving. During those long driving periods I looked up the hotel we had booked a few days prior, the Royal Crest. With such a nice name a rate of 80 dollars per night (a price which plummeted for obvious reasons) it seemed like a decent choice at first glance. Upon further review I read the horror stories depicted by other Yelpers and soon realized that we made a mistake booking this hotel. We called our third party booking company we used to find this hotel and explained the situation. They contacted the hotel who refused to give us any sort of refund, which was somewhat understandable. Despite our reluctance, we needed a place to sleep so we came to the doors of the inn. A man showed up to the front desk and asked for the name and as soon as we said the name our reservation was under, this man said “we aren’t renting to you”. We were stunned silence until the man explained that he wasn’t going to let us stay because of the fact we tried to cancel. We were like okay, so when can we expect our money back. He told us there were no cancellations this late. We told him we weren’t canceling we were being refused service, which is well within his rights, but he can’t just keep the money for a room we weren’t allowed to stay in. He refused to return our money and we left the property. The third party company also could not talk sense into the man so we are now driving 5 more hours home at 2am because we can’t afford another hotel. ||||Long-winded story aside, ALWAYS do your research and NEVER stay at the...

I checked in the front desk clerk was nice I was but I was only in my room 20 minutes before the cockroaches started coming out! We had all the lights on and 2 yapping chihuahuas and that didn't even scare them into hiding. I went to use the sink and upon turning the faucet handle a baby roach crawled down it. I freaked out but didn't really know for sure if it was a roach. My husband killed it and convinced me it wasn't so I decided to stay it was 1 a.m. I did not want to go out in the night again looking for a new hotel. Well 10 minutes later I was using the bathroom and not 1 not 2 but 3 of them ran across the floor. DISGUSTING ! I've stayed here once in the past and never saw a single bug. Needless to say I packed up and left but before leaving we talked to the front desk and asked for a refund we were in the room a total of 30 minutes. I made my husband put a bug in a cup to bring to the front desk thinking this would surely guarantee our refund. WRONG. They absolutely refused to refund us. So in the end I paid them $150 for 30 minutes in a cockroach infested( it has to be an infestation if the bugs are.coming out even though there is commotion and lights) the staff couldn't care less about the bug problem so you know they will probably never exterminate. DO NOT CHECK IN HERE IF THERE IS A PROBLEM THEY WILL NOT GIVE U ANY...