Jo Malone London — Local services in Miami Beach

Brought my mom in to get her a gift, she had never been to Jo Malone. We was greeted by Flor, super happy, knowledgable and helpful! This lady will make you feel like there is no such thing as a bad day, how she does it, I have no idea!!! Her charisma and knowledge to help my mother (quite particular and picky!!) find a scent was incredible and so patient!!!! She didn’t force anything, nor try to move on when other customers came in! So dedicated to the client. Her packaging skills are amazing, creative and artistic! Spent quite a bit and she gave me a beautifully hand made little box with real pressed flowers that she had put together and a sample scent for myself!!! Excellent service!!! And what a beautiful woman! ...

My friend loves this brand and today she wanted to go in and smell some stuff. I was not going in to purchase anything ;) but things played out very differently . Lorrie was girl that helped us and she was the sweetest . Super patient , attentive and kind. I ended up getting 3 fragrances , first because they smell amazing and second because Lorrie . She is epitome of an outstanding customer service . When I came home and opened my box , my jaw literally dropped, she packed sooo many little gifts in there. Thank you Lorrie . I would totally recommend this place , fragrances and customer service...

Hello there, I was on a business trip recently and stopped at your Miami Beach store on Lennox Ave. I am still over the moon with the wonderful experience I had. Angelina was a fabulous stylist and offered such a personalized experience. I left knowing the stories behind the perfumes and feeling confident in my purchases. It is so rare to receive such outstanding service I just had to pass it on. Angelina was obviously very knowledgeable and had such a fun personality. My coworker was with me and she is not a perfume enthusiast but she said she felt so welcome.

Angelina is amazing!! Keep up...