SEE Eyewear — Local services in Miami Beach

I hope I can spare somebody else's time with this review. DO NOT shop in this establishment. The customer service is horrible, they are very sketchy, and the glasses are heavily overpriced.

They canceled our first appointment and failed to notify us. We went in for our exam, and they straight up told us that somebody else called earlier on my name to cancel our appointment. This never happened to me before.

I got their number from our insurance providers list, and I also asked them if they worked with my insurance to double-check, and they said yes. After we finally got the exam, they told us that the doctor didn’t work with insurance, so we need to pay $80 each (when our insurance copayment is only $10). The services were provided, so we were forced to pay.

They ended up charging us around $250 for a single pair of glasses. Our insurance covers $150 for the frames and the lenses for free. So a single pair of regular acrylic frames cost over $400!

After I came home, I checked the receipt, and it didn't say anything about the services provided or the products purchased. It just said $45. Of course, my credit card was charged for the full amount. It just lives me thinking they may do this for tax evasion purposes.

They called and asked me to pick up my glasses before 6 pm. I went by at 5:45 pm, and they were closed!

It's been 3 weeks, and I still don't have my glasses! Avoid the headache and get your...

Few days ago I went into See Eyewear to look at some frames . The store was an absolute mess there was two girls one white girl with dreads and a black wiman with dreads. The white girl was busy helping customers while the black girl was sitting talking on the phone about unrelated work issues . I was completely turned off but I thought why not give it a shot . I ask for help she looked at me like I was bothering her and she continued her ghetto conversation on the phone. The poor white girl tried to help me and also ask her coworker, the black girl if she can help finish working with me . She also received a dirty look. Not once did the black girl get up out of her seat or hang up on her personal phone call.

I'm completely and utterly turned off and disgusted. This black woman needs a to be fired. She is not a good look for the store . I have worked on Lincoln Road for 15 years . I never have I ever seen such a mess at See Eyewear . I'm completely and utterly turned off and disgusted. I have been shopping at See Eyewear for many years . everyone has been so wonderful and so helpful and a pleasure to work with . Hopefully corporate will take notice to this yelp . Certainly do something about it . This is not the first time I walked in there and seen her doing absolutely zero. Hip without the rip . Higher tasteful people...

I was fitted out with a cool looking pair of prescription sunglasses and was promised them before I was to return north for the summer. I hadn't heard from them and my departure time was nearing so I called. I was told that the lab was having a problem (I wasn't informed as to what the exact problem was and. So why wasn't I called considering the time constraint?) and that I wouldn't get the until after I left. The manager was contrite and provided me with a discount if I stayed with the order. He would also have them shipped north to me. Very good. I finally got the glasses but the frames unfortunately are junk. They looked good and felt fine when I ordered them. Unfortunately what I didn't realize when ordering was that the frames don't have a nose piece and so they are constantly slipping down on my face. So I can wear them driving (although reluctantly) but not walking (which I do daily) as they just don't stay on my face. Poor design and ultimately a waste of time and money. I've been wearing glasses for all but a year and a half of my 66 years and I've never had a pair of glasses without a nose pice. I don't think I'll be paying See another visit even considering their 'buy 5 get the 6th free' ongoing deal. Too bad. I really wanted this to go well as they have some pretty...