Florida Lottery Miami District Office — Local services in Miami Lakes

This place,, , sorry public government office, ,, ,,, is incredible Slow, average 1 hour waiting with out of order Vending machines, almost no parking lot, Horrible & dirty bathroom With no other option because this is the only office in. Fifty miles radius, you have to cross the city to get a $1000 prize that took all morning or all afternoon to reach —- why Fla lottery don’t open another office on the other side of the city- why don’t speed out this process in a few minutes only —— why don’t remodel a place for better comfort, this is very weird —- BUT.. because all the customers are lottery winners — no vary complaint... I Do this; the place reflects a poor system for getting the prizes... I am reconsidering playing the scratched lottery ,,,,, if I have to come here...

The current system in place needs serious improvements. The wait times are excessively long, with my experience leading to a 5-hour wait just to get a check. There were only 4 employees working diligently but they were severely outnumbered, serving approximately 80+ people. This imbalance in staff to client ratio is not only unfair to the workers but also to the customers who are left waiting. It's crucial that the management reassesses their system to provide a more efficient and satisfying...

If you want to come and go QUICK dont go on a Monday and go in EARLY like as soon as the doors open, by 11 AM its packed on anyday of the week. The lotto office expects you to bring valid photo ID and have a Social Security, Resident or Tax ID # be prepared! You will have to wait at least 20 to 30 mins even if the place is empty as they need to process your info (make sure you dont owe money to uncle sam) and then they create your CHECK that can be cashed free of charge at any...