Tl: DR - Overcooked food with lots of salt on it to cover up the dryness of the food. Had to seat myself. Not welcomed by the staff. Dirty tables.
Just moved into the area. Looking for my new local sports bar to go to watch games, eat wings, and drink a beer at.
Sadly, Sports Grill Miami lakes is not going to be that place.
Came here today for a late lunch with my wife. There is ample parking but the strange signs that say "Red Parking Permit Required or you will be towed away" was a bit peculiar to see in a shopping plaza where people are encouraged to park where it is best for them to be able to access the stores.
Walking into the Sports Grill, there were what seemed to be two large groups eating at tables. We were not greeted by any of the staff. We waiting at the front door near the hostess podium for a few moments. After about 3 minutes, we decided to grab menus from the podium and find a place to sit. As we went to a table we noticed there were crumbs on it. Not a problem as that the people working here were busy. We went to another table nearby the first and found crumbs of food there as well. Third table was fine but the lack of greeting and dirty tables began to make me have doubts about this restaurant.
After waiting for about 10 minutes a waiter came to our table. He spoke in a very fast and hurried pace and seemed to be in a rush. We ordered water and a soda. The waiter said he would be back to take our food order. That took another 10 minutes for him to return.
We ordered the boneless wings when the waiter returned. The waiter told us that all their boneless wings are dark meat. I asked him if that means that it is just chicken thighs with the bone removed and he said, " It is just dark meat." I don't think that the waiter was being rude on purpose but he was speaking fast and a bit jittery in his body movement. It seemed that I should be faster with my food request for the order so that he could hurry back to the kitchen and other tables.
Food came out and it was....over cooked. The boneless chicken wings seemed to broiled more so than grilled. The seasoning on the chicken was mostly salty with very little other spices, herbs or flavor atop. It tasted nothing of buffalo sauce. Being that the boneless wings were described as buffalo they also were unbreaded. I get that is common for many places to not share the full description of the food but with wings being such a highly debated food it would be nice to see a bit more description of the food items. Otherwise, I would chosen something else to eat.
With the food having a higher amount of salt to them, the need for refills of our beverages was needed. The water only checked on us one time before we were all "salted out" from the food. Honestly, if I had more refills, I could had eaten more food. My wife and I noticed that the second group of customers in the back of the restaurant were going back and forth into the kitchen. Maybe they work there and were their on their off time but they were not wearing any sort of uniforms so they appeared to be customers with cups in their hands that walked back and forth to the kitchen.
Another 20 minutes went past and still no waiter. My wife had to go to the bar to ask for the check.
To wrap it all up: bad service, bad tasting food, and long weight times, confusing groups of people who took up the wait staff's attention. It was not fun. I will be marking this place off of my list of places to go to.
Suggestions to make things better: Clean tables after customers leave. Have more employees during busy times for shorter service times. Review the menu and cooking methods of the foods as well as adding better descriptions of food items on the menu. If these things are done then I might consider coming back to...
Read moreAfter reading some of the reviews and knowing better because we live in an age of complainers and folks that expect perfection not taking into consideration they themselves are far from perfect...i dropped by yo grab a bite to eat with my friend. She had the burger which was great and I had the patty melt which was out of this world. The special hot sauce they have is just right . Not too hot not too tasteless. The fried have a very unique genuine taste to them . They taste fresh. We were served by Natalie which gave good service and Manny was extremely helpful in recommending the patty melt mentioning he himself has one every Sunday. The waiters were very nice and for those of you reading all of these reviews ...please take them all with a grain of salt because this place is a sports grill that's friendly and has great ambiance yes but it's not a 5 star restaurant white glove service people ! Different type of restaurant there . Please rate things according to their classification because otherwise your reviews become irrelevant . As far as you all mentioning the old owner. Business get sold all the time or perhaps he went on a well deserved vacation...what a concept! Business have employees and at the beginning sure the owner is there to build a string foundation however there are certain tasks that must be delegated . I'm a business owner and I've owned food spots . I like the layout of the place too. As soon as you walk in the tables are all facing you. Is welcoming! Good energy is allowed to flow throughout and is evident in all the smiles on the faces of...
Read moreHi, I dont know where to start with the horrible expirience i had yesterday while picking up my to-go order at Sports Grill. I have been going to the Sports Grill on Susnset for years. Recently a new one opened by my house on Miami Lakes on 154st & Palmetto. Since opening we have been to it at least once a month. Yesterday early my wife placed an order for 100 wings. Cool, gonna be a blast for the super bowl. NOT! We requested them to be ready at 3:00pm. Great we arrived and found a sign on the pick up window that since there was a wing shortage, we where being charged an extra 10% on our order?????!!!!! No one told us on the phone when we placed our order! I could have ordered some where else that would not make it my responsability to pay for a shortage. That is the restaurants problem to plan accordantly for the occasion not mines. I had to pay for the wings because i had no choice at that time, everyone was due to arrive at my home by 4:30pm. That was a horrible way of sticking it to the customers! And in no way should an establishment be allowed to hold buisness in that sort of manner. With the amount of good times i have had in that restaurant and the love for wings my family has. I really makes me as a consumer feel i was ripped off! A very unhappy...
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