It really pains me to have to write a bad review about a fellow vendor. I'm a wedding planner and hired Cigar Stud for a wedding on January 2nd. To start, two men showed up on the day of the event with the bare minimum. We set them up at a table under a light but my clients did not receive what they were promised. They went with the highest package and paid extra for custom cigar labels. When I noticed the cigar labels were not there I called Walter right away and he told me there was nothing he could do about it. Furthermore, there was no display, no cigar sign, only 4 pre rolled cigars, no matches (guests had to keep asking them to light it for them), scraps from the cigars were all over the table and there was no real set up. As a planner I was mortified because I was the one who recommended their company. Since the wedding I have reached out to Walter 3 times requesting a refund for the custom cigar labels my client paid for and they went ghost. I have yet to hear back from anyone. As a business owner this is so disheartening. I wanted to give them the benefit of the doubt and have them handle this the right way but I feel that I have to leave a review to...
Read moreHIGHLY RECOMMEND!!! Cigar Stud Events is the best in the biz!! I hired them for Rolling Loud festival in Miami this year at two separate activation areas, and all around our experience was fantastic. From the pricing, to communication, management, and then onsite service- everything was an elevated experience and exactly what we we were looking for!! The aesthetic CSE brings is also a huge vibe, they provided not only a professional, on theme dressed cigar roller, but also decor that added to the experience of each activation. Cigar rollers are engaging, and create a unique tailored experience for each guest. They provided an organized onsite management for the activations, who took the time to give us feedback, photos and videos which they shared with us- this was incredibly helpful for our internal team! We will definitely be using Cigar Stud...
Read moreMy clients hired Cigar Stud Events for a wedding welcome party at the Canopy Hotel in West Palm Beach. Before the event, Emily and her team were professional and courteous throughout the planning process. They offered insight and guidance to ensure that we were selecting the appropriate package and add-ons to provide guests with an elevated cigar experience!
On the day of the event, our live cigar roller, Williams, arrived early to setup and prepare for guest arrival. He was attentive and engaging with guests throughout the event! The bride, groom, and their family and friends thoroughly enjoyed the experience!
I highly recommend Cigar Stud Events! I look forward to working with their team again soon!
~ Ebony Peoples...
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