I AM Fitness — Local services in Middletown Township

Despite the terrible reviews, I decided to give 365 Fitness a shot. Explicitly, due to their hours. After having my membership for about a couple of months now here are my observations/review:

A lot of the machines, cardio and weights alike, are old and falling apart. I sometimes fear that I am going to get hurt on a lot of the machines due to them being poorly maintained. Elliptical machines are shaky. Some weight machines have a harsh/non-fluid motion to them. Pins and clips (I'm not sure what they are called exactly) for the weight machines are sometimes non-existent and you have to go looking around for one. The machines are also quite filthy and could really use a good scrubbing. A sponge and some Fantastik would do wonders and isn't difficult. I almost feel compelled to bring my own and do it myself.

Both the male and female steam rooms have been out of service for weeks.

I don't know about the women's shower situation, but the men's shower 1) badly needs to be power washed and cleaned more often 2) the water temperature knobs on ALL of the showers are broken. It's a crapshoot when it comes to getting hot water. Sometimes I can shower there, sometimes after trying for 15 minutes and having sub-arctic temperature water spewing out I give up. The men's locker room itself really needs to be cleaned more often in general.

They have one scale in the entire place. I personally don't care, but if you didn't want anyone to see how much you weigh, you are out of luck. It's right at the top of the stairs in the middle of all of the weight machines. Why they don't have scales in the locker rooms is beyond me.

On the rare occasion that they have towels available the towels are pretty gross. Torn and stained. They were washed, but I have encountered a couple of blood stained ones. Pretty disgusting nonetheless.

I've never used any of the classes/MMA/free weight section/pool so I am unable to report on those.

From reading prior reviews, apparently, they have been talking about and hyping up an overhaul and upgrade of the entire facility for a long time now. It looks like they have been claiming that they are "in the process" for nearly a couple of years now.

On a positive note, the staff seems pretty friendly and if you go at night you'll essentially have the place to yourself.

I'm not sure how any of the other gyms are in the area, but if you can make it to the more limited gym hours elsewhere I would...

DO NOT TRUST THIS GYM WITH YOUR FINANCIAL INFORMATION!! I am a member here who will be getting out of my contract as soon as I can because of how they handle debiting your account. If you are late they will try to hit your account OVER AND OVER. On top of that they add massive late fees and also debit those over and over and over and over until they come out.

Lets say you are late because things are tight, and you put money in your account for gas or electric. BAM you're gym will pull that out right away without ANY form of contact to you. Effectively screwing you.

Most of their equipment is broken and the gym is also generally dark and dirty chock full of grunting and shouting body builders.

I will be joining LA fitness in Middletown. They're in the same area, month to month, and their equipment isn't broken

** Update. After I wrote this review they contacted me and I told them I'd settle the late balance on this upcoming Friday. Almost immediately after agreeing to that over the phone they debited my account for both months. So they took $68 out of my rent money, without permission, in direct violation of our...

I disliked their customer service not the place itself. I bought a Groupon access to the gym to be valid, as the ad said, for 90 days since the moment you first present the Groupon. That would have given me time until about mid April. To my surprise I was told upon presenting the Groupon that because of new ownership the gym will accept such already sold and paid for Groupons until a set date of March 15. I wanted to go more but then I realised life does get in the way sometimes and thus...I wouldn't be able to use my access because of the ....time I was given that was denying basically the online ad. I contacted Groupon, they don't do much, act like robots, because they earn money by running ads apparently even if the ads are deceitful and it was brought to Groupon's atention. The said they gave my phone to the gym, and I said that it passed more than 2 weeks and no one contacted me.Still no one contacted me from the gym (why would I be given different story at the entrance than what I paid for?) I liked the place and I would have continued to go there had it would have been for this unprofessional...