Staples — Local services in Middletown Township

I went there recently to have a work done at the copy center. The person who helped me was so rude. When I told him I had a picture on my flash drive, but wasn't sure what else was on there, he ripped it out of my hand and walked into the back area. I guess he loaded it on to his computer and screamed to me from the other room about which picture I wanted. When I came into the copy room to show him, I asked him about pricing and he just started spouting off numbers instead of walking me through the details.

Leaving feeling uneasy, he told me to return after 3:30. When I came to pick up, it took two people to find my order. When I got it, of course it was wrong. I told the girl it wasn't right, and she told me her machine was broken now, but to come back when it was working and they would fix it. HOWEVER, she gladly took my money for the incorrect picture and even charged me more money as if I had gotten what I actually ordered. She did apologize, but I still drove back an hour later to be refunded because I was so mad.

It is a shame because Staples does some really great work when they do it correctly. Someone should tell this location that there are about 5 other Staples within driving distance, and their poor customer service will drive customers to one that is more...

Very unhelpful . Lazy workers . Tried to work with Jenn and a girl name summer. They were unhelpful and rude. When asking for assistance they made it seem as though I was a bother. Maybe it was because I interrupted their chatting time. I spend lots of money at this staples locations and refuse to go back there ever again. The sad part is I am not the only person that feels this way. This poor old lady said they never really want to help her and she only goes there because she lives across the street. I wonder how they would feel if I treated them that way. As a registered nurse I know that the costumers should be helped in the best way possible. Everyone should be important no matter who they are from an employees perspective. They get zero...

I bought Samsung Galaxy s3 from this store and the Wireless Consultant - Sean Burgess provided a great customer service, gave me good details about the product and helped me solving issue of upgrading my cell phone plan with my t-mobile. Before coming to this, I was about to my the cell phone from t-mobile store...its was really difficult for me to deal with t-mobile customer service , it took me approx 1 hr 30 mins just talk to t-mobile customer service to upgrade my plans. While here at the staples, customers service was great in helping me dealing and solving my issues. Also the Staples wireless consultant Sean is very knowledgeable and helped me buy the cell phone and solve upgrade issue in just 20...