Quilted Joy — Local services in Middletown

Although I'm not local to Louisville, I chose to purchase my IntelliQuilter from Angela Huffman of Quilted Joy after LOTS of careful research. I spoke to other long arm quilters who'd purchased IQ from Angela as well as reading reviews like this one online. I'm so happy with my choice of dealer! IQ is amazing in what it can do, but it's not like a new iPhone that you can just take out of the box and start using intuitively. Angela's 6+ hours of video classes, provided at no extra cost when you purchase IQ from her (but available for purchase for those who bought their IQ system from another dealer) were such a huge value-add for me. After going through these video classes while waiting for my IQ to ship, I felt thoroughly comfortable and familiar with the IQ interface, screens, and the most often used functions. Although it's unrealistic to think that you can retain 6 hours' worth of material, Angela has thoughtfully chunked the information into 10 minute segments that are so well-organized, it's easy to go back and find a quick refresher on just that bit you're about to attempt for the first time without having to rewatch an hour-long class. We did a self-install for my IntelliQuilter system, which went very smoothly. Again, this is by design rather than chance. Angela sent emails in the weeks leading up to my IQ delivery with checklists to make sure my machine would be ready for the installation and that I would have all necessary tools on hand. The installation instructions were clear and accurate for my specific APQS machine, with all of the correct parts included. Although we didn't end up needing any emergency assistance, Angela made sure I knew that she was only a phone call away, and she checked in proactively to ensure that all was going well. Then, when she hadn't heard from me in a few weeks (because I was in QUILTING HEAVEN with my new IQ!), she reached out to me again to check in. Bottom line: Not only is Angela Huffman a talented quilter, both free-motion and computerized, but she is also business-savvy enough (and caring enough) to prioritize customer service and ensure a positive buying experience. She was upfront with me about the backorder when I placed my IQ, managing expectations to avoid frustration as the weeks dragged by. She provided fully adequate resources for the IQ installation and absolutely stellar education for learning to use the IQ system once it arrived, and she has gone out of her way to ensure that I know my success using IQ is important to her, and that she will be there for me in the future whether it's a small question or a major problem. As for the IntelliQuilter itself? OH MY GOSH; I liked my APQS Millennium before, but now I'm...

Quilted Joy offers a great selection of notions, tools, thread, and fabrics.

They have a terrific educational opportunities via online through social media platforms and on-site classes.

Angela and her team of women are excellent help and are welcoming to questions and discussion.

I have taken three classes, now. First, the class on using the machines so I may rent time on their. I purchased an APQS from Quilted Joy, I set it up myself, it was very easily done! Then I took her beginning classes. Angela's style of teaching works really well for my non-artistic brain and gives me confidence to try free-motion quilting as well as using paper pantographs.

Later I added on the IQ system, for which I hired Angela to install as it was a little more complicated. She really knows what she's doing and had it up and running in no time.

I've been finding her videos through the IQ bank of tutorials as well as joining the Clubhouse for the monthly fun and selections on YouTube. This is so helpful, bring able to choose what I want to learn next on my own schedule and bring able to back up or replay as necessary.

I believe strongly in supporting independent businesses. When I need something related to longarm quilting I go to Quilted Joy first. Either online or, when in the mood for a wee road trip, in person.

This far, all my experiences have been positive and I do not foresee...

I have been researching Purchasing a long arm quilting machine for about two years. I had narrowed it down to three machines and knew that I wanted a computer. I fell in love with the APQS Millie machine But I wasn’t wild about the quilt path. When I called the headquarters they gave me Angela Huffman’s business number and her cell phone. I was quite amazed that someone of Angela’s stature in the quilting world would call me five minutes later personally. She graciously answered all of my very many questions and referred me to the Intelliquilter as a computer option for my Millie that would meet all of my needs. My Millie arrived yesterday. Angela has sent me many classes and articles and video tutorials to help prepare me. I find her to be incredibly personable, efficient, professional, and gives the very best of customer service. I am looking forward to working with her when she and her husband come to install my computer when it arrives in September. I also hope to take many classes from her and someday meet her in person...