Pivot Point — Local services in Midland

Have had many experiences over the years. As a couple reviewers suggest, one’s interaction with a person often determines an impression. Too bad if there was an employee, who is also the main contact, whose actions resulted in a poor experience. I’ve dealt with four different managers over the years. All were honest and personable. The goal and mission of the store is highly dependent on the commitment of ALL those involved: manager, employee, That said, I’ll continue to support this worthwhile endeavor because it has more potential to help those in need than a big...

Reason why I was gonna give it a 5 star was I understand their way of doing things But I gave it a one star rating because the whoever answers the phone seems to be it was to be in a hurry And not really a people person All I called for to ask is about a washer and they give me an answer which I don't have a problem with that it's how much they want to push you off the phone when you're trying to...

I had a refrigerator still under warranty but had replaced the icemaker four times. I donated this to Pivot Point, who refurbished it and gave it to the Humane Society of Midland County to store medications. A win win. Wonderful people who do what they say they are going to do. Personable, professional, and easy to work with. I highly recommend donating your old appliances to...