Office Depot — Local services in Midwest City

So let me start by saying I spend at least $200-$300 in this specific store location every other month. That being said, I walked in tonight for a new phone charger. My boyfriend happened to be with me picking up some things too and from the moment we walked in the store, we were being followed by an associate. I minded my business and continued my shopping, hoping to find some new ink pens while I was there. My boyfriend picked up some merchandise, I'm unsure what it was because we were in different parts of the store, and it had been tampered with. He went to stand up with it and inform an employee and the merchandise he had in his hands fell to the floor, including the tampered thing he picked up. The associate that had been following us since we arrived went to help him pick it all up and grabbed the tampered merchandise first and started accusing my boyfriend of trying to steal. FIRST OF ALL, we collectively have spent almost $1500 at this location in the last 2 months because of new laptops and other things we've bought. We have never even thought of stealing from Office Depot. I can safely say it's my favorite store to shop in and I would never fraud them. So this associate starts taking the rest of the merchandise my boyfriend had and told him to leave the store. Then caught me in the aisle I was in, took the phone charger I was going to purchase out of my hand and told me to get out of HIS STORE. Then told us to face HIS camera and never come back because OUR KIND isn't welcome at Office Depot. Okay sir, I will make sure I stop my ongoing monthly subscription I have through your location and let ALL my friends, co-workers, family, and bosses know not to shop in HIS store. I've never been treated so horribly. It was absolutely ridiculous and I will be reaching out to management as soon as the store opens tomorrow, Sunday April 7, 2019. Never again will an associate follow me upon me entering the store and then accuse me of trying to steal!!!!!...

I ordered 24" x 18" double sided yard signs for real estate. I used their online design program & placed the order. The signs included arrows in the design to direct a person to a particular direction. The program is very clear that you proof your order before you approve it. I have no problem with that. However, the program doesn't show you both sides of the signs (to make sure the arrows are pointing in the same direction on both sides) so I assumed that the person printing things out at the store would call me to confirm, if they thought the way I placed the order wasn't going to give me the desired end result. I was wrong to make that assumption. I was in a hurry on Friday when I picked the order up and didn't catch the error. So I came into the store today to see what could be done to correct one side of the sign. I found the General Mgr. & briefly told him the situation. He started telling the young lady in the print area what to do to correct this problem & she immediately said "I printed the order the way she submitted it." I tried to explain that I wasn't able to see what the flip side of the sign looked like (on their program design) so I didn't know that the arrows weren't going in the same direction on both sides of the sign." She dug her feet in & said it was my fault. She offered a $30 off a $125 purchase to use to correct the problem but I had already spent almost $200 for 5 yard signs (I needed them asap) so I wasn't excited about spending more money especially when she didn't want to hear that I wasn't able to see what the other side of the sign looked like. So I turned back to the GM & said "are you guys going to make this right?" & then the young lady answered "they can but it will cost more money". I'm very disappointed in their customer service today. I have been printing things at this store for 15 years but that stops today. From this point forward, I will not buy or print out anything else...

My wife and I went in after visiting their Blue and Yellow competitor in the electronics area, where we were resigned to having to spend over $800.00 for a laptop to replace my wife's old HP that had finally died, and we liked the prices at Office Depot a lot better, even though they don't have quite the selection that BB has, nevertheless, they have enough. We found a nice Lenovo Ideapad L340 with a 17 inch screen and better specs than the $800 Dell we had been looking at down the street for just a bit under $500, but even that was more than I could pay at the time. On the way out the door, my wife saw what looked like the same PC (It was...) advertised on sale for for right at $400.00 plus tax. Couldn't pass it up, but it turned out it was a Black Friday Sale price, and this was the Weekend before Thanksgiving. We told the nice sales guy we'd be back if we couldn't find something better. We were disappointed because we really needed to get a new laptop fast, and were resigned to either wait, or have to get a system of lesser capability that would fit our budget. As we were walking out the door, the other sales rep we had been talking with, came up and said they would give it to us for the sale price that day. Needless to say I am writing this review on our new laptop, and will definitely give Office Depot further opportunities to earn our business in the future. Not only were all of the staff there that we spoke with polite, helpful, and professional, but they went over and above to help us get a good deal....