Jason (Denver Mattress) was kind, but also was extremely helpful without being suffocating. We greatly appreciated the space and time to make our decision (refreshing!), testing numerous mattresses while wrangling a boy toddler isn't the most convenient way to do it, but it was nice Jason was readily available nearby to help us with any questions we had, without hovering. At no time did I feel pressured to make a purchase and, in fact, ended up buying much more than a mattress (a fancy adjustable base with all the bells and whistles!); but the best part?- it really felt like MY decision and not like he was trying to talk us into any particular purchase. I'll say it again, it was a refreshing shopping experience. I get badgered all day long by a toddler and people in the world in general, and it was SO NICE to have exactly the right amount of help and a little breathing room to think things over. Of course the other gentlemen working at the time were friendly (talked to Alex for a minute and he's a great guy!), and they were assisting others in this section of the store, all without stepping on anyone's toes, so to speak. Seems to be the dream team of employees and I would recommend coming to this location to make your next mattress/furniture purchase! Additionally, while we weren't quite ready to buy a couch yet (just looking) Kyle on the Furniture Row side was more of the same: helpful, honest, courteous, professional, and not overbearing. Thank you for the least stressful shopping experience I've had in...
Read moreWe had a bad experience with our online mattress purchase so we decided to check out a few stores to make a decision. We ended up at Denver Mattress in Erie and happy that we did!
Ramone (hope I got your name right) and Tim were great. We were greeted right away and asked good quality questions. After a brief rundown on each brand and their benefits, we spent a good amount of time in the store and didn't feel pressured by the salesmen at all. This left me feeling comfortable making my own decision and knew the gentleman were willing to help when/if we needed it.
We did end up with a Denver brand mattress and have been very happy. We havn't slept better in quite a while. I felt their mattresses had hit the mark on quality and price, especially when compared to their competition.
All together, I'm glad we made the decision to shop for a mattress vs taking another chance with an online purchase. Denver Mattress in Erie has a great atmosphere and friendly, informed staff who helped guide us in the right direction without pressure to buy. Combined with the quality and price they offer in their own brand, helped me make the right choice and purchase a great...
Read moreI was just married 8-3-22 and my new husband and I went looking for a new bed for the starts of our new life together. We went to Furniture Row in Erie,PA and started in the bedroom section. Thinking we had found a nice bedframe we then went through to Denver Mattress where we met Tim. Tim was terrific!!! He asked what we were looking for, and took us through and started by showing us the basic mattresses that the store started the business with. Explained differences between mattress, and set us up to start trialing some. Tim showed us the adjustable frame and explained the differences between the models. But one thing he didn't do, which we greatly appreciated was push us toward more expensive, higher end merchandise. He left us to look, and try, and talk it over ourselves. Tim was very helpful and just and all around great sales person. We very much appreciated all he did for us and can't wait to enjoy our new bed. Thanks...
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