I came into the store about 6:40PM. There were 2 women standing at a computer behind the jewelry case. After about 5 minutes of me looking into the cases for a Motherâs Day gift, one of the women spoke and then went into the back. Neither woman attempted to offer me any assistance, and my only 2 assumptions are that because Iâm a black man dressed in sweats and a tshirt, that I couldnât afford anything in the store. Or because it was 15mins before closing, they were ready to go. But I choose to believe it was the first option. I left out, and attempted to look for a gift in Belk. I didnât see anything, walked back in and neither woman said nothing AGAIN. I usually buy my mother something from Kayâs every holiday, which the associate is normally black.After this incident, I will no longer support because I truly believe that was racism. And I hate to make things about race. But I had a budget of 2K, and because of that? They missed out on a great sale. Those are the items I were...
   Read moreOn Friday, June 1st, my husband, Bobby Darty went into this store to buy me an anniversary present, which was the next day. Bear in mind that he has a Kay card with an $8000 limit. There were two employees that he saw in the store. After waiting until they had finished with the current customer, he expected to be next, as did the gentleman standing with him. When they asked who was next, my husband raised his hand, the other gentleman looked at him as if to verify that he knew my husband was next, but the salesperson looked right past him and motioned a woman that had just walked in to come forward. Of course, my husband then walked out and said he will no longer shop in this store. We will file a complaint with corporate as well. The one star is there only because it won't post without...
   Read moreTerri helped my husband and I get an amazing deal on our new rings for our upcoming one year wedding anniversary! My husband upgraded to a new wedding band and I upgraded to a new ring enhancer. She is an absolute sweetheart and worked her magic to get us the best deal possible and what a deal it was! We ran in to an issue with my husbands band and took it right in the next day. Cam was there to help us and she was so kind and helpful. She got our issue taken care of immediately and was very responsive to our concerns and the problem we had. Go see these lovely ladies for your next piece you want to add to your collection! We will certainly be doing more business at Kayâs thanks...
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