M Health Fairview University of Minnesota Medical Center - West Bank — Local services in Minneapolis

I would stay away from this hospital. First of all I should know, I was staff there 10 west ICU. I was attacked and bitten by a patient because proper safety and staffing wasn’t in place. I was injured proven by MRI and xray. I now have tremors how am I supposed to work with nerve damage. Out since April still haven’t been back to work. I sued and received a really low ball settlement because they were cheap, manipulative, and treated me like garbage. I was the victim and they tried with their lawyers and drs to do everything to discredit, bully, and take no responsibility. They went back to my drs records from yrs ago to try to find a preexisting condition. Then their attorney asked me who my dr was 30 yrs ago. Why didn’t they go back 60 yrs to my pediatrician. I honestly hope more nurses are attacked just like shootings and still no one listens. It was a disgrace. I wanted to go to trial but I was coerced into accepting the settlement. Of course the big corporation wants to squash the little guy. But the CEO can collect 3 million a yr. I worked in California and the union was way better then Minnesota. The other nurses were back stabbers bragging about taking adderall, one even tried to give me edibles. The strung out adderall nurse was crocheting half the night, the charge nurse handed her charge phone to a staff RN while she went to have a cigarette while my patient was having a stroke. Conversations at the nursing station were loud and inappropriate. The male nurses were great the females were the problem. Caty, bullying, inappropriate, and quick to write you up know it alls. I was told by a black nurse they were also racist. Either way very toxic environment if they can’t get their house in order how do you think that affects patient treatment. In fact the patient who attacked me was extubated too quickly and still had underlying pneumonia that was missed. No dr or NP probably took any responsibility for that. Patient almost had to be reintubated. I suffered with her and got injured to prevent that, this hospital is so disorganized when it comes to bedside intubation, it’s scary. Thank god I feel I can say what I want. I’m at the end of my career. The medical industry is a mess and corporatizing made it worse. I would love to do a blog about what goes on behind the scenes. Next job I get I’m in it just for the paycheck until the medical industry starts treating their nurses properly. Nurses are the backbone of healthcare not the drs. Minnesota is not the place to work whether staff or traveler. I highly recommend not going there to help out. Just look one of my reviews had 5000 people look at it. That’s why they have to offer bonuses and incentives just to get nurses to work there. Go to Allina there probably not great either but better then U of M Fairview about to be taken over by a subpar hospital called Sanford. Don’t listen to their BS treatment will go downhill not up. It’s all about the shareholders and executives. Now I found out the mgrs are spying through security cameras on the workers while at home. There is no low they won’t stoop to so shady. I’m not surprised the whole staff was shady nobody trusted anyone a bunch of rats. How can you get good healthcare when I’m telling you what’s going on from behind the scenes. Like in the kitchen of a restaurant. And nurses are not nice they talk about all the patients behind their backs at the nurses station. I traveled for 8 yrs there all the same but this one was...

I’m laying in Unit 7B as I write this review. I’ll begin by saying that the emergency department on the east bank was fantastic, and the nurses here on the West Bank have been great as well. However, the overall experience has been so negative that I wouldn’t wish this place on my worst enemy. Every doctor and/or surgeon I’ve worked with here at the West Bank has had terrible bedside manner; I literally ended up in tears after speaking with social services about this issue. It is abundantly clear that, at least in the thoracic department, patient care is not their first priority. Rather, business is. My “doctor” determined that I needed to stay hospitalized based on “symptoms” that I could NOT feel, that he could NOT hear with a stethoscope, and that he could NOT point out the xray images. Obviously, as most patients in this wing are in single rooms, they are more concerned about profit than patients. I’m also on MA, so it’s a guaranteed paycheck. To further exacerbate these issues, I could be at home right now with a water-sealed chest tube. Since I was admitted to the hospital, my vitals have been so normal that nursing only checks up on me when shifts change. Instead, this place would rather waste tax dollars by keeping me here at no benefit to me. The “doctors” and “surgeons” also do not understand the concept of real life. They are all but demanding that I get a surgery without having an answer for two important questions: who will care for me during recovery and how will I be able to pay my living expenses while I am unable to work? It’s not their concern; they wouldn’t care if I became homeless, so long as they receive their paycheck by doing a procedure and keeping me in the hospital. The situation has grown so terrible that I will be leaving tomorrow, even if I must leave against medical advice. It is abundantly clear that these “doctors” do not take their Hippocratic oath seriously; they are only concerned with generating revenue. This review got two stars because, despite how terrible the physicians have been on the West Bank, the nurses here are stellar, as were all of the staff at the east bank emergency department. I can only hope that this institution starts to hold their “doctors” to the same high level of patient care demonstrated by their nursing staff.

Update: after receiving false information from a surgical resident that the surgery could be done bilaterally, I decided to proceed with the blebectomy and pleurodesis. Although the surgery went well, the post-operative care I received from the thoracic department was dreadful. I tried to leave AMA but was unable to secure a transfer to HCMC. Particularly heinous was my one interaction with Dr. Madhuri Rau, a thoracic surgeon. She and SIX surgical residents came into my room while I was still experiencing severe pain despite having a dilaudid PCA. I tried to explain to her that I once had a chest tube that was slightly misplaced and, once it was adjusted one or two millimeters, I experienced total relief. She told me that the X-ray (which gives an extremely limited view of soft tissue) looked fine...

I came to the ER for a mental health crisis. When I was taken in I met with a triage nurse who asked me a few questions and then told me that I would be meeting with a doctor and I would be getting a psych assessment. After three hours, which fair enough it is an ER I get it that it takes awhile, I asked the nurse if there was any info on when I would be seen by the psychologist. They sent in a doctor who was with me for all of 5 minutes and asked me maybe 5 questions. 3 hours later, still waiting for the psych assessment I asked to leave, considering I had been there for 8 hours and they couldn't get a psychologist to see me. Instead the same doctor who had talked to me for 5 minutes came in and told me that I had agreed to be admitted and I wasn't allowed to leave. They wouldn't tell me if or when there would be a bed available and no one would answer as to why I didn't have a psych assessment yet. The next morning, still no assessment. I told my new nurse and doctor that if I didn't get an evaluation I wanted to leave as they couldn't give me any information on why or when I was being admitted. I had to call my mother who drove from 3 hours away to come in and help me communicate because I couldn't understand why all of the staff were treating me like a child and not answering any of my questions. Finally after 17 hours in the ER, I demanded to see the doctor again to ask to be evaluated by literally anybody before I was admitted to the psych ward. He told me I had already been evaluated, but because my mother was there, he told us he would double check. 10 minutes later a psychologist came in the room. They never evaluated me because they were using a psych evaluation on my chart from 2 YEARS AGO and they were going to admit me without me ever actually talking to someone trained in psych issues. Not a single member of the staff thought to check the date and instead threatened me with an involuntary hold if I kept asking to see a psychologist or leave. Needless to say when they realized their mistake I was out of there real quick. Gross incompetence, and the staff are real quick to strip you of your personhood if its a psychological related issue. I don't know how many times I asked to be evaluated by a psychologist, but for 17 hours not a single person thought to double check I had actually been evaluated? Instead they probably just marked me as crazy and moved on. I was treated like a child in trouble instead of someone seeking help. Do yourself a favor if you are in crisis and go to Abbott, where people will...