Hammer Made — Local services in Minnetonka

Let me tell you about my story of exceptional service. I’ve always enjoyed a good Hammer Made shirt but Gerry from the Ridgedale Store took service to another level. I bought a few new shirts for an upcoming Vegas weekend and one of the shirts I wanted was in the warehouse. He suggested shipping it out and I shared I was taking a flight the next morning.

This is where he blew my mind!!

He asked me if he could drop it off later that night.

I asked confused, “To the Store?” “No”, he said, “I’ll just drop it off at your house on my way home tonight”.

Well he did just that. Literally front door service for a great Hammer Made shirt.

Gerry…. Thank you! Your service blew me away and I sincerely appreciate a young man doing a fine job. Definitely went above and beyond. Well done sir!

If you go to Ridgedale Hammer Made, ask for my Man...

Finally, a shirt that doesn't feel like either a tent or a fashionable noose. Staff was polite and helpful, no stress. I am not a suit and tie guy, more working class dresser but I figured I needed some nicer shirts in my arsenal. Told the counter person what I wanted and what price point I was looking at, she got me through it and was amazingly helpful. Shirt material is fantastic, breathes well and, most importantly, stretches a bit around my arms...

If you want a shining example of how retail customer service should look, Hammer Made Ridgedale is your place. I've never had a bad experience here in my dozens of times coming here. The staff is always warm and helpful, and the quality and selection is always new and unique. I'm proud to be a Hammer Made customer, and I'm sure you will be as well, especially when visiting the...