Banter by Piercing Pagoda — Local services in Mobile

“They don’t flat out lie, but they don’t tell the truth either. My refund process was the only thing nice about the whole situation. I went to the the mall looking for an 10kt/14kt anklet. I seen the piercing pagoda booth, walked over and asked do you have real gold anklets. She said yes mam. She pulled out a shelf of about 6, we talked about the weight etc.. I lefted with what I believed to be a real gold anklet. When I got home and went to put it on I realized it was fake. When I returned the next day, and told the clerk what happened, she informed me that the first three on the rack of 6 was real gold. She returned my $147.00 with no problem. She also informed me that most of their jewelry is gold...

I spent 1100.00 on 2 bracelets and 4 pairs of earrings. After a week, I had problems with 2 of my earrings. The backs fell off of one of each pair and I lost the earring. I contacted them and asked for a replacement. They would only help with one after a lot of arguing. Then when they refunded me for the ONE pair, they wouldn’t even give me the full amount I paid. Stay away from this place! Poor quality and definitely won’t help you when it won’t stay on and you lose it. By the way, these are locking backs… they shouldn’t have...

I had such a great experience at the Piercing Pagoda! The manager, Shunsta and her staff were incredibly welcoming and made me feel completely at ease. They were friendly, professional, and clearly very knowledgeable about piercings. It’s rare these days to find a team that takes such pride in their work and truly cares about their customers. I really appreciated the warm, upbeat atmosphere and excellent service — it made all the difference. Highly...