REEDS Jewelers — Local services in Mobile

Not very happy with this Jewelry store. Went here to buy a new wedding ring with my husband. First off, it was going good and we told Ms. Debbie what we were looking for in our price range. She kept showing us rings $1000 to $2000 over our price range, as we were looking between the $500-$1000 range. After showing us ring after ring, we kept having to remind her that it's too expensive. Finally she pulled out this $1000 ring that came down to $779 after a discount. I had to admit I wasn't in love with it at first, she honestly didn't listen when I told her that's not the shape I was looking for; but my husband insisted we buy it and try it for a few days to see if I fell in love with it. So we bought it, I wore it for about 4 days but just couldn't fall in love with it, so we returned it. Well, after returning it Ms. Debbie again refused at first to give a refund, and instead kept showing me ring after ring again. I had to tell this dang lady that the ring I really wanted was already sold; then she brought Robert over and HE started trying to get me to look at more rings. We had to have the run around just to get a dang refund; but when it came time to finally get it, they were being difficult about that too. How can you not give cash? Yes, I paid with a card, but I want my money back as cash considering I closed my bank account. It's funny how I'm able to pay them instantly, but I have to wait about 10 days to get my damn money back. This place is full of crooks and people who just don't care about you, they just want to sell a ring. My husband bought his ring from here too and he's not in love with it anymore either. But they took the receipt after we took mine back, refused to give it back and now we can't take his ring back. Probably going to pawn it or sell it somewhere else. Definitely never coming...

Firstly, Tamika was magnificent!! She was very knowledgeable and very explanatory to me and my husband the entire time for any questions we had. She immediately greeted us with a beautiful smile. The second we walked in the door. Everyone made us feel super welcome. I have to say for many years the jewelry store, Zales in Belair mall has been the number one store to go to but after visiting reads and Zales 30 minutes later, I have to say that reeds jeweler now holds the title for the best jewelry store to purchase from. Not only was the quality outstanding, but the prices were better than anyone in the mall. I am so glad my husband was able to find the ring he was looking for with a lifetime. Guarantee for an amazing price. Tamika and the store manager. Both were amazing people. Also, the display for all of the jewelry was exactly what it should be. Everything was so well put together in any direction you wanted to look at. Very pleased with the store, and I will continue to use reeds jewelers for...

We had decided to get new wedding rings this year and we were taking advantage of the black friday deals. We had looked at several places and were not really impressed with product verses price. We popped into reeds to check on the deals they had there. Not only were the prices reasonable for their regular cost but the deals made it that much better. We were met with amazing service and a smile, Delmarcus Boddie went above and beyond to get us the best deals and the most beautiful rings we only dreamed of getting. He explained their lease to own product thoroughly and assured us that it would not run our credit and it would allow us to get more of what we wanted without settling based on the cash we had on hand. His recommendations were spot on and my husband was even able to get a beautiful Gucci watch too. I highly recommend this store and their products. If you have a need or a want no matter what you are in the market for, they will work with you to get it. Thank you Delmarcus for...