This location never answers the phone. Pandora warranty department have bad service. They charms breaks very easily and it’s hard to get them to fix your issue. I sent in 3 of my charms to the warranty department only received one back and currently having problems trying to get the other two sent to me. Have all documents of everything and so do they. So I’m not seeing what’s the issue. They don’t have a number directly to the warranty department so I have to keep calling dealing with the same people. (customer service.) Will never purchase another product...
Read moreI absolutely LOVE this store and all of the employees! They ALWAYS have a smile on their faces, even when they are stupid busy! They make the shopping/looking experience the best! The store manager Andrea always has the biggest smile on her face! Jamie is always sweet and kind!! Caden literally has the best jokes! KK is sassy but sweet! And Jamie G is the sweetest ever, her smile and laugh is the best! The girls here always make you feel welcome and it’s always the best time! I...
Read moremy timeless elegance ring had two little jewels come out on the band part and Erin from the Mobile store was so nice and did everything she could to find my receipt (that I didn’t have anymore because it’s been almost a year) thankfully I still had my warranty on it and was able to take it to the store and fix it. well with me working 3 jobs and living an hour away from the Mobile store, I asked Erin if I could have a friend go for me and she made it happen and now I have my...
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