LOFT Outlet — Local services in Monroe

Ordering from the Loft is a JOKE 😡!! I placed an online order on May 17, 2020. On May 28th I got an email saying my entire order was canceled due to the items no longer being available. After waiting on hold for over an hour to speak to a representative, she was unable to figure out why my items were canceled, she stated the items are still available and she is unsure what the issue is. She said her supervisor would have to review the order/issue and call me back within 24hrs (most likely the same day). I still have not received a call back. I also used a gift card to pay for a portion of this order, so not only did I not receive anything I ordered, I can't reuse...

My wife is almost always able to find different tops that look very nice for good prices. The normal Loft stores are simply too expensive. I hate coming in here with her because we can spend 45 minutes or longer per visit when we come but it does save me money in the long run I suppose. The staff are typically friendly and...

Absolutely the most rude employee ever. Should not be in retail. Came in at 645 , she told us we could not use dressing rooms due to closing at 7. The Outlets website said open till 8. Rushed us out the door...did not seem to care that we were there to buy anything. Not friendly at all. Associate # on receipt...