Kate Spade Outlet — Local services in Monroe

My mom and I went in the Monroe store today, the lady at the front of store said welcome in, in the rudest tone. There were no other customers in the store, she gave me a bad vibe and I will not return. She never asked us if she could help us. She didn’t ask what brought us in or what we were looking for. This is the second time this has happened to me, the first time was about 3 years ago. I thought maybe it was the staff at that time, but today let me know my services were not welcome there. I don’t shop where o don’t feel appreciated. So, we left there and went to Marc Jacob’s , the sales people there were so friendly and made great suggestions, so they got your business. I am suggesting, maybe your staff needs...

My husband and I were planning gifts of our wedding anniversary. Neither of us are “rich” by any means but we had a couple thousand put back. All I wanted was a Kate Spade sparkle purse. The lovely sales associate that my husband approached to find the item so he wouldn’t be stuck in the store looking around decided to tell him they don’t have any in stock and he “could afford one anyone”. Which then lead to him being removed from the store and asked not to come back because he let them know how utterly rude that was. I’m completely appalled and will only be buying online because I love the brand but clearly their staff needs...

Wonderful experience here! Came in with a budget of $150 or below, looking for a small chic crossbody bag and left very happy with a $130 purchase! The employee, Melissa, was very helpful and sweet! She gave me a moment to look around before asking me what I was shopping for. I told her what I wanted and she gave me many options and helped find the perfect bag for me! I was nervous about buying my first fancy bag and she made me feel way more comfortable and confident in...