Goodwill of Southwestern Pennsylvania — Local services in Monroeville

While I hate to rag on a Goodwill, I am an avid thrift store shopper and it’s such a bummer that this is the closest Goodwill store to me. I go to many Goodwill stores and this is the worst, by far.

STORE This location is one of the smaller Goodwill locations in the area. It was remodeled more recently. It’s definitely cleaner than it was, but that’s about all that has gotten better. There is always ample parking.

SELECTION I’m always amazed how small of a clothing selection there is. The men’s section is the barest I’ve seen. Honestly, half the time I go in there and the shelves look like they’re a store going out of business.

PRICES This is probably my biggest complaint. Houseware prices are high and inconsistent. I have seen literal garbage with a $2.99 price tag. There are chipped, scratched, severely worn items with $4.99 price tags, but Pyrex plates with a $1.99 tag. It’s bizarre. Personally, I buy old and worn glass items to repurpose in art projects but I am not going to spend $5 for garbage, you know? Especially when these same items are $ .99 at other Goodwill stores.

SERVICE All the employees that work there, both in the store and in the receiving area, have always been super friendly...

Update: prices were all raised the last time I stopped here, 2/2019 that’s very disappointing! Now all Women’s shirts are one price, something like $5.50 unless otherwise marked. This is a high standard price for a second hand thrift store shirt. And they applied this pricing method to the whole store. Children’s books went up to .79 each. I lowered my star rating down to two stars because of the price increase. If you shop the sales at the mall you can find brand name clothes for the prices they are trying to sell second hand clothes at this store. I haven’t gone over to the outlet store to see if they increased their prices also.

Always a color of the month that is 50%off, high turn over, books, fitting rooms, but no returns. They used to fill a rack with the color of the month, but stopped to bad I enjoyed the streamline shopping...

I visited this Goodwill location for the first time yesterday. The customer bathroom (single stall) was horrendous. It looked like it hadn't been cleaned in quite some time. The toilet bowl had black and pink scum around where water sits and around the bowl lip. The sink had lots of dirt/grime in it. The paper towels weren't inside the holder and were instead sitting on top of the holder. The bathroom cleaning log posted on the back of the door was completely blank, and had dates starting on 12/31 to today.

There was plenty of parking, which was helpful. The women's clothing selection was pretty nice. There seemed to be a lack of selection for men's clothing. Pricing seems to be arbitrary. I found a few of the same brand/style/condition of item and they had different...