UNDS Los Angeles — Local services in Monrovia

We drove over an hour to pick up a shirt that took 2 months to get. There is a girl working here which I hope it’s not the owner because if she is it’s sad. We get in there because obviously she’s on the phone and doesn’t acknowledge us outside. She still continues her conversation while we are inside doesn’t even welcome us. Customer service is key specially right now for small businessesc, asks for my name looks for the shirt and gives it to me. Not a “thank you for waiting” “thanks for your business” . Then continues to be on her phone, we were there for 10-15 min looking at the pieces the store had. Not once did she asked if we needed anything, we left and she stayed on her phone. Please hire better people to work here, the vibe was so uncomfortable we didn’t want to spend our money here. Will take my business to Melrose as they check for temperatures and Welcome every customer....

Customer service and items are great, I have talked to the owners before and have always had amazing experiences. Not sure what happened to the person below, but I know who she’s talking about. In the owners defense it is difficult running a business and taking care of customers when it gets busy on the phone , you can’t expect everyone , everywhere to try and welcome you, it hurts small business when you don’t try and ask for help politely and instead expect everyone to cater to you. This business has always been amazing and I will always come down here for...

This place is very aesthetic; it has a small selection of live plants for customers who are botanical heads (like me). The clothes there are vintage, usually in great condition. They have a little bit of everything, such as sports, music artists, designer, hype, shoes, action figures, hats, jerseys and more. The arrangement of display is very efficient as well. You kind of get your moneys worth because some pieces are over a bill. Just keep an eye out finding the place because it's quite hidden with other...