I was very disappointed with my experience here. I had purchased a prom dress one year ago and COVID had hit. I was unable to have a prom, and was unable to come to store to get the dress. I had never had the dress altered nor did I ever wear it more than once. The dress never left the store. I came in recently and asked for my money back. They told me I was unable to do so. And that there was nothing that they can do for me. I understand that it was store policy however having a little compassion and being a little nice would’ve been appreciated. I was disrespected, and spoke to nasty. I would’ve thought being through a pandemic and understanding that I was unable to have my senior prom, they would’ve been a little more pleasant. I do not recommend this place for how arrogant some of the workers were to me and my mom. Totally unacceptable and not how you should run business. I would not even give this place one star but Google is making me in order...
   Read moreI went to Vesa Dress Shop to look for a dress for my wedding (I got married on 5/19/17). It was near my home so I figured I could get some ideas. The moment I walked in the staff was very attentive and excited to assist me. I fell in love with a cocktail dress, however, I wanted pink instead of white. They were more than happy to help me pick the perfect shade of pink. Once the dress came in I had lost some weight and I continued to lose weight up to the day I picked up the dress. I went back at least 7 or 8 times for fittings and never once did I feel like they were frustrated with me or rushing me out of store. I recommend this establishment to anyone who wants to be treated like a true princess when preparing for any event: wedding, prom, etc. I would also like to give a shout out to EVA - she was amazing - an absolute pleasure to work with. I hope I have an occasion where I need to go back to visit her...
   Read moreWas very disappointed. I took my wedding dress here for alterations. The only issue at first was that there is NO parking and the location is in an obscure building. After my third fitting, I was told I could pick my dress as it was ready. My mom picked both her MOB and my dress up. My mom’s dress was unfinished with pins still in it and with chalk on the hem. It was also skin tight. My dress was slightly tighter than at my last fitting and I did not gain weight. Also the dress and veil were not steamed. My mom and I had to take our dresses to a new semester ONE WEEK before my wedding. And my bridesmaids steamed my veil in the hotel room while I got ready on my wedding day. To top it all off, my bustle broke about an hour into the reception, probably due to how flimsy it was. Do not go here for bridal...
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