DICK'S Sporting Goods — Local services in Moore

The best shoe-shopping experience I’ve been hoping for for a long time. Marcus in the running shoe department was extremely genuine, and patient and wanted to make sure that I left the store with the shoes I wanted. I wish I have taken photos of how many pairs I’ve tried on but if I did, I’d made myself feel bad. I’m extremely picky when it comes to sports comfort, and this all started when I saw a medical professional wearing a pair of Saucony shoes which seemed very comfy. So I started my search experience online, but I didn’t want to purchase a pair of $200 shoes that couldn’t fit. I thought I could always try it in the store and then purchase it online, essentially it’s the same price. I didn’t realize that the store doesn’t have any extra sizes on the floor and you’ll have to socialize with the store associate to try something on. So I looked in the selection and tried to find the pair that looked like what I saw on the street. Marcus approached me while he was in his foot cast and asked if I wanted to try them on. In total, I’ve tried nine pairs and three styles because I needed 5, 5.5, and 6 due to my lack of experience with this brand. I’m pretty sure I’ve asked Marcus the same questions twice or three times because I was very confused with the colors, and styles and I felt bad that he ran back and forth in his foot cast. However, he was very patient and has given me his undivided attention. In the end, I thought, well Saucony doesn’t have any pretty designs because the logo is hideous. The customer service I received is above and beyond, and it’s better than some self-claimed luxury stand-alone stores, so I made the purchase and avoided online ordering. I looked around for a while and saw that Marcus was giving the same undivided attention to the customer who came after me. So I just want to ensure this experience is remembered and recognized. Great customer experience does make a...

Went to buy my son some cleats. Asked the young blonde guy in the shoe area for a certain size bc every shoe I took up there, they didn't have. The young blonde worker man got upset that I asked him to do work and started making a bunch of excuses in order to not go in the back and see what was in my son's size as I was tried of just picking out a shoe my son liked just to find out that they didn't have it. He finally went to the back and pulled out 3 pairs. They were out of our price range and he said that's it. But as he was bringing them out, he slammed them on the counter as loud as he could. Then when we got right by him, he stacked them up and handed me all 3 pair. I sat them back down. He still had an attitude like a toddler not getting his way. He was extremely disrespectful! So we left...

We went to Gregorys Sporting goods and was greeted by a young man there right away offering to help. First shoe we picked, he went into the back and came out with the size that we needed. And they were even on sale!!! I'll never go back here again and...

If I could give this review 0 stars, I would. I visited the Moore location this evening, and would just like to say how completely appalled I am at the choice of OSU apparel. There were hundreds of feet of floor space filled with OU gear included men’s, women’s and children’s. Racks upon racks of all different items. When I finally found the OSU section, I thought to myself “surely this can’t be real...!” There were less than 5 total items (one of which was a hideous off-color orange t-shirt) on an end cap facing the BACK WALL. I asked the employees, who were all standing around doing nothing, if this is the only OSU section. They looked around at each other and finally replied “yes”. I told them how disgusted I was with the options available on my way out the door. There are other fans in this state besides Sooner fans who want to get some holiday shopping done. Get it together Dick’s. I will NOT be returning. Just flat...