Krissie in the showroom was very helpful. She was responsive by phone and email to help us finalize our order for replacing all of our kitchen appliances during a kitchen renovation plus replacing our washer and dryer. She communicated with our cabinet installer to be sure of the appliances fit into the new cabinets. She also checked big box retail websites to ensure that the price she quoted us was as low or lower than competitors. The installers were efficient and made sure that the washing machine, dishwasher, and refrigerator water connections did not leak and made sure that the dishwasher drain line did not leak. They cleaned up nicely after installation. Overall, great...
Read moreTook delivery of a new refrigerator today.So impressed with the pre-sale and service offered by Ellie, she was very helpful and patient while I decided. The delivery experience was the best we've ever had, we were able to track the drivers along their route and were kept informed of the expected delivery time. Shird and Tae were very careful, courteous and professional in the unboxing and installation of our new appliance. They made sure that everything worked properly and cleaned up every bit of the massive amount of packing materials. The level of service offered by Tidewater can't be found at any of the big box stores and yes, so far, we're loving...
Read moreTidewater appliances in Morehead City is the place to go if you're looking for home appliances. Each staff/associate was professional, helpful and personable! Ask for Krissy, she will respond back super fast to any questions or concerns needed. On a side note, she even dropped me a text to see how I was feeling after I had to reschedule a delivery because of a stomach bug going around my household, I was pretty impressed by that! She walked me through step by step in looking for items I needed, as well as if she was unavailable another associate Ellie was there too help. I recommend this appliance store...
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