Best local Target. What makes this my favorite local Target:
#1 - Employees - very helpful, nice and knowledgeable. I've been to this store over a dozen times, and all of the employees I've dealt with are well-trained and helpful. One time I had to return something to customer sevice, and pickup an order. These departments are on opposite sides of the store, and after my return was complete, the customer service associate walked me over to the pickup area.
#2 - Size of the store and variety & availability of items - this Target is a Super Target. Since this store and its grocery store are so large, they have many items that other local Target stores don't/can't stock. The grocery section is huge, and is almost half the size of the entire store, which means they stock a lot more brands of ice cream and ready-made food items than the smaller Targets.
#3 - This store is clean, organized, and well merchandised. I have visited this store on weekends, weekday evenings, and afternoons, & no matter how busy the store is, it is always clean and organized. The clothing and home item sections always have great displays that contain items they have in stock.
I understand this is a long review, but this store does so many things right that I wanted to share my...
Read moreI was in there on Saturday morning around 1130ish. I went to the Starbucks for my daughter after her game. There was a line, so I knew I would be waiting . So, I hear another employee walking in telling another employee, "check your phone, I texted you an order." I made it to the front and I ordered for my daughter. I realized that this employee went behind the counter and started working on an order for her dad or someone. Nevermind there were several people waiting that had already ordered. Next thing you know that person's order was done in like a minute. We all continued to wait while someone that just walked through the door was in and out. I understand sometimes membership or in this case knowing someone has its privileges, but really? We waited in line for awhile because there was only two employees working hard not their fault. Then another employee comes in and whips up two cups for someone that didn't even wait? At least not make it so obvious. That's garbage. I'm willing to bet he got it for free, so we not only paid, but we paid to wait even longer. Not a good look. A manager should be checking their employees to provide services first to...
Read moreThey probably try and everyones nice but man getting through on the phone is impossible :/ probably due to staff shortages but I was calling to see any progress on my order since it was supposed to be ready already I thought but after 30 minutes, I still couldnt get in contact with drive up staff. I transferred to HR to explain the issue and they were really really nice and offered to transfer me over to the drive-up department but it dropped. Just like how everytime I go to that extension directly it hangs up after 5 minutes with nobody answering still. Recurring issue. Maybe a third party service might be able to help you with call volume and help manage but rn its impossible. Weve also gotten rotten produce and were told wed have to go in to replace it. Clearly Im ordering drive-up because we cant go in so we just throw our money away time after time. Please spend more time training on food inspection and answering or hire third party if youre understaffed to...
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