Hot Tub Central — Local services in Morris Plains

We shopped for our hot tub at three places before we went to Hot Tub Central. Of any of the stores, Gareth Davies at the Rt 10 shop in Morris Plains was clearly the best-informed, most responsive, and most passionate adviser we met.

We saw a Jacuzzi J385 at the first store we went to and immediately knew it’s the one we wanted. Unfortunately, it was a little beyond our price range (we needed additional structural and electrical work done before we could have it installed).

Gareth’s store, though, deals only with Jacuzzi, and so were able to beat the price at the first store by enough of a margin that we were able to get the spa we really liked.

In addition to working with Gareth - who was patient, super well-informed, and passionate (did we say that already?) - we also had the opportunity to interact with the owner of Hot Tub Central. Hot Tub Central has four stores throughout NJ, and the one on Rt. 10 in Morris Plains is the newest and most northern.

Anyhow. The stores’ owner was accessible, quick to answer our questions, and clearly committed to ensuring that his stores provide not just the best products, but the best customer care. I’m positive that Hot Tub Central will back up their products with awesome customer support for the duration of the long life of the spas they sell.

Too many words? Here’s the short version: Don’t waste your time and money going anywhere besides Hot Tub Central. Best products, excellent prices, outstanding dedication to customer...

I purchased my Hot tub in september of twenty twenty one; Pump number one went last year and was replaced under warranty efficient and quick; pump #2 went last week and within a couple of days it was replaced by Edgar, sent by Hot tub Central. Edgar was not only knowledgeable, helpful, and courteous...he answered all of my questions with detailed explanations, suggestions, and even helped me reattach the bottom trim around the hot tub that came loose over the last couple years. Edgar is an absolute asset to your company and should be commended for the excellent work that he did. He's polite and courteous and made what could've been an aggravating situation for me, actually pleasant and easy. THANK YOU EDGAR AND HOT TUB CENTRAL for hiring employees that obviously looks their job and who they work for!! BRAVO!! He also showed me what the new pump #1 still looked good and the #2 was corroded. THANK YOU EDGAR!! YOU...

We purchased our hot tub last October from Hot Tub central initially we dealt with Gareth for the purchase. The delivery was as when promised and everything went smooth. I also dealt with the owner Larry at a different time when I visited the store. He was very helpful and informative. Most recently we had an issue with the waterfall so we went back to the store and we dealt with Ricardo. Talking with Ricardo, I mentioned I was having some problems with the app and that the hot tub was taking a long time to heat up. He made a few adjustments on the app on my phone which Reduced the heating time greatly. I also told him I was having a problem with the waterfall. I explained the situation to him and he told me it needed to be replaced. Within two days, Ricardo came to the house and replaced it himself . If you’re buying a hot tub with no further, Hot Tub central is the...