The lady manager Amy is very good and uses common sense I have had to deal with her twice and both times she amazed me with her efficiency. I returned an unopened plumbing part a week passed the grace period. Most managers will look at the receipt then look at you then look at the part then call for a price check and on and on ..even taking a smoke break while I'm standing there not this lady. She come up looked at the receipt looked at me and said we will have to give you a store credit..i said perfect..end of story She is a gem..busy beaver ..Keep her!!..so now it's may 2025 and I'm heading to busy beaver for a small piece of pipe for the pressure switch on my well. I don't even know if they carry something like this. I asked a guy i found out his name is Dale,just point me in the direction of parts for water wells. I tried explaining what I needed and this guy turns out to be an encyclopedia of knowledge..he also has a well. Needless to say thanks to Dale I left there knowing more about my system than when I went in.. also a pat on the back to assistant manager? Jason?I thank him for his help on some painting advice he gave me a few weeks ago Been a long time since I been in a store where everyone puts the customer first..5 stars in my book Thanks everyone much...
Read moreEven though they did not have what I was looking for, an employee went out of his way to look over every inch of the store and even looked up to see if they carried what I was looking for. Even though I walked out without a purchase, that is the kind of service that sets apart great stores from ordinary stores. The amount of attention the employee showed for what I was looking for I've never seen in a store. Highly...
Read moreI was checking out and an employee walked behind me. He yelled "Heil H!tler" followed by "Me!n Kampf" followed by "Ghengis Khan" - and I (female of color who was alone) proceeded to be infuriated at the boisterous laughter from all 5 of the employees in the general vicinity. This is not acceptable as it was screamed throughout the front...
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