Returned a pair of boots that I did not wear. I bought them for a concert in case it was cold out. I was going to wear boots and jeans. The lady who waited on me was rude and asked me if I just wanted to exchange the boots. I told her no, thank you. She then said if my money didn't go back on my card to come back. I told her I was only visiting family. I live in Ga. She looked at the bottom of the boots, probably 5 times. Anyways I didn't get my money back for about a week or two after I returned the boots. They claimed it was my bank, but I've never had an issue with returning anything in the 7 years that I've dealt with my...
Read moreI had a wonderful young man help me pick out shoes for my son....Sketchers buy one get one half off. I asked at the counter if I could have them ordered online to be delivered. The girl at the check out said You won't get the sale price. I look it up on their site. It says all shoe sensations online reguardless of the brand are buy one get one 1/2 off. She wouldn't do it for me. So I left the store. To go home and order online myself!!! They lost my business! I'll be ordering shoes in the future at Ohio Valley Mall... at the Shoe Dept. -they just ordered a new style online for me for my...
Read moreThey have a good website but, I usually don't order shoes online. I believe in try before you buy when it comes to shoes. If you want a good shoe store that's close to home then, I definitely recommend this store. The cashiers are always friendly and helpful and if they don't have something in stock, they will either have it sent to their store then you pick it up or sent to your home. They also send out coupons in the mail and they usually have some kind of special deals going on,.especially around the holidays. I have bought shoes from this store many, many, many times and I still have...
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