Royal Wholesale Candy & Chocolate — Local services in Mount Laurel Township

Glad to see someone else in the reviews mentioned that poor excuse for a human being, Mike.

We usually get our payments debited from our bank account, but he tried to demand payment at the time of delivery and then THREATENED to take back the merchandise for refusal to pay after being told multiple times that we are supposed to get our payments debited from the account. He then told us that the lady who has that information isn't currently there, so he can't do that. I wonder how we were supposed to know she is not in your office & that she is the only one capable of retrieving that information.

And we were totally fine with finding another way of paying, but Mike was persistent to argue. Finally, he shutup for long enough to tell us his email to re-send the check information to.

I don't know which side of the road they picked this guy off of to work for them, but hope I never have to deal with him again. If he's the owner of your company or something, I am truly sorry for your employees. Sending my...

Unable to use the website and I can't seem to get any assistance. The search bar is placed in such a way I can not use it. When I tried to call and spoke to the owner as nice as he was he absolutely refused to help me or send me to someone in his company who could take my order over the phone, he said it is too hard to take phone orders. I just can't do business with someone who won't work with me even a little bit. So sorry but please consider that all customers deserve some assistance.....thanks ! I was (past tense as I can not use your website and you won't take a phone order...) a customer. We are all in this Covid thing together and all help goes a long way with people struggling, please reconsider your customer service.(Amazon seems to be their bread and butter and this is why t hey are not worried if they can take a phone...

Super helpful guiding us through opening our chocolate shop. The new site is much faster than the old one, so no more problems there. The chat is great when I have a question about an item or if I need to know if something is in stock. Customer service reps are awesome.

The prices are better than anywhere I've researched and the variety is crazy. The local delivery is very convenient and the drivers are always courteous. If I ever need my order shipped in the future, the prices for shipping seem reasonable, too, unlike other places I've checked out.

Also, a couple other distributors would not deliver to our shop because we don't have a parking lot or a loading dock. Royal said...