I went the day before Christmas Eve. I was prepared for shelves without merchandise and impossible lines. I was very happily surprised. The shelves were well stocked; there was only one display item I and another shopper were looking at that didn't appear to have its kind in the shelves below. But it didn't stop me from finding the PERFECT gifts for those on my list. And the prices were right, too.
Now, about that line. As I was shopping, I heard a man telling his wife and children they were leaving because the line was all the way to the back of the store. I couldnt help but laugh to myself. Hello! It's the day before the day before Christmas! Of COURSE, the line's long! A fully packed parking lot should've been a great indicator as to the interior's condition. But I'd already prepared myself for the inevitable.
So, I said all that to say this: Yes, the line was LONG! As he said: All the way to the back of the store! But the good news was it moved quickly, thanks to the store's cashiers' efficiency! My wait was between 10 and 15 minutes, which, considering it was 12/23, really wasn't all that long! I can only give kudos to the staff at Cost Plus. They prompted people to have their coupons ready, which moved people along. When I was the next, I stepped up, waited less than a minute, and was promptly called. Same for the people before me and the woman after me. Quick process. Very extraordinary for Christmas Eve's eve.
I always enjoy going to Cost Plus--even just for browsing. But I was very pleased to find my at-the-last-moment shopping wasn't a painful experience.
Great work, Cost Plus, and excellent staff! Keep up...
Read moreThe last 2 times I’ve been in employees have been incredibly rude. The lady with curly hair was SO rude to me today for absolutely no reason. I came in to do the scavenger hunt and after about an hour they announced there was still one card left but they hadn't announced which card amounts were found besides the first one being $50 so I had no clue which card was still out. I went to ask an employee and before he could answer the curly hair lady stormed over pointing at the sign I was standing right next to and really rudely said "all you have to do is read the sign to see card #3 is still available" and started walking away before I could even respond. I clarified that I meant the dollar amount to which she yelled across the store back at me "we don't tell you that" I said "oh you had announced the amount earlier so that's why I was confused" (usually they announce all of the cards found so you know which card is still out there, this is my 3rd time doing one of these) to which she hollered back "we do announce them when they are found." Okay but you didn't announce 2 of them that's why I'm having to ask...I don't write a lot of reviews but I just had to because this whole interaction was just really rude and left a sour taste in my mouth. She didn't have any intention of helping me obviously since she darted away so quick and was yelling across the store instead of stopping to help me so idk why she but in in the first place....
Read moreI don't consider myself a worldly person, but I do like how this establishment lends something new to Made in India/Vietnam/... Most of my furniture comes from here. This means I graduated from Ikea and moved on to solid wood and solidly built. Only looking at the furniture, and especially when jumping on a deep discount sale opportunity, you really feel like you're getting your money's worth. Looking at the usual crowd, I get the sense that people with money deem this brand worthy of having a place in their multi-million dollar homes, so that must mean something. The staff are friendly enough, and I might even encounter one that is really friendly, which has happened twice now and is a big part of why I keep coming back. I can imagine people furnishing their entire homes from this place alone. I prefer it over Crate and Barrel for whatever reason. But I imagine people who shop at one likely shop at the...
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