Gochi I had much love for their food for years and I kept taking my coworkers and friends here to have a good time. I guess it’s a wrap since I will never come back. I took girlfriend here the other night. The first server told me to scan the QR code to order. I scanned and it took almost a minute to load the menu. I added things to the cart but it cannot checkout. After five minutes a second server showed up and told me the ordering online is broken. I already feel a bit flaky at this point. I am wondering why they are not forthcoming at first. When I try to load the menu again, nothing showed up. I told the second server and he came back and smashed a paper menu on the table. I don’t know why he did that. The paper menu has a font smaller than iPhones’ terms and conditions and they are almost impossible to read. What really pissed me off is the checkout. I was double charged the taxes. After getting charged twice, I felt fishy and asked for a breakdown bill. The server told me I have to pay first to see the breakdown. She brought a POS prompting a recommendation minimum 15% tips of the double charged total amount. I am not feeling ok about this. I paid her anyway with 12% tips which you can tell I’m already mad and asked her to double check. She came back said the system is messed up without offering any sincere apologies, just saying the system was down and I would get a refund. To be honest It’s difficult to find a good Japanese restaurant at mtv owned by the Japanese. I felt Gochi has really been going downhill and it makes me disheartened being treated like this as a long term customer. I wouldn’t think they will survive a day in Japan with this type of service now. Sadly, good times have passed. I will not visit again. Btw, I would highly recommend people who dined here on 9/7 to check...
Read moreWe had a disappointing experience at this restaurant. After being seated, we waited about 10 minutes before a waiter brought us water without taking a drink order. We had to wait another 10 minutes to place our food order, and our waiter was absent for the rest of the meal except when the dishes were served and the final check. We were a group of 4 people, but were only given 3 set of plates. I don't understand why we still need to tip in this case although we did leave a tip. BTW, the default 18% of tip is based on the after tax price, which is a shame.
The quality of the food was subpar. The Mentaiko pizza was made with imitation crab, not real crab as we had expected, and was far too salty. We were also served the wrong dish for our main course, receiving a different meal instead of the Unagi Meshi we ordered. The medium size was incredibly small for a dish meant to serve 4-6 people, and finding the eel was a challenge. At $70 (including tax and tip), the price was completely unjustified for the portion and quality.
Overall, the food was average, the portions were tiny, and the service was nonexistent. We will not...
Read moreThis review is strictly on the food as we DoorDashed the food and didn’t visit the restaurant.
The food was absolutely delicious. We typically eat a lot of Japanese foods but the innovative plates here are what caught our attention. The first item was the Sake Pizza. It was creamy, nice size pieces of salmon, and had a great flavor. We also shared an order of the Aigamo Steak, which was juicy duck breast in a hatcho miso sauce. The duck itself was moist, cooked perfectly, and the sauce was so good I could have eaten it with a spoon. Next was the Kani Cream Korokke, which was a creamy crab filled ball flash fried to perfection. Absolutely delicious although it had corn in it which I wish was listed as I am not supposed to eat. (I ate it anyways.) The Tori Karaage was one of the best I have yet so far. The chicken skin wasn’t overly fried and had the best crisp and flavor. The chicken itself was juicy! Lastly, we each had the Green Tea Crème Brûlée. Kind of pricey for the amount, but worth it for the flavor and the consistency.
Overall it was a fabulous meal and I look forward to trying it at the...
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