O'Reilly Auto Parts — Local services in Mountlake Terrace

Tonight my lock on my car don't stopped working. I called the non emergency and they said the best they could do was break a window, so, being on a budget, the cost of a tow truck or locksmith is considerable to me. I figured I'd walk down to O'Reilly's and buy a lockout kit. When I got there though, Eric let me borrow their lock out kit. After wrestling with that, for honestly probably like 30 minutes, I got into my car, and realized the battery was dead. I'm just about to call o'Reilly's to let them know I'll be a little longer when who do I see walking towards me, that's right, the hero of this story Eric from O'Reilly's. I explain to him the situation, apologizing for taking so long and showing no signs of annoyance, he takes it upon himself to go back to the store and get a jump kit. On top of all of this already pure and wholesome amazingness, I tried to pay him $20 for his time, and I couldn't convince him to take it, but boy did I try. I was honestly shocked that customer service like this exists. Eric from O'Reilly's woke up this morning and chose kindness, and I could not be...

I've done a lot of modifications (upgrades too) on my 1976 cj7 jeep and although they aren't able to help on specifics since most things on the jeep are no longer stock (ex. I swapped a GM 4.3 v6 TBI fuel injection engine with th700r4 transmission, a Novak transmission to t-case adapter and installed a Dana 300 gear driven t-case. Then, by the grace of God, installed the complete wiring harness off the donor blazer I purchased (1988 s10 blazer Tahoe). But, they sure try to help and are able to if I can give them a part number that I'm looking for. Five stars for effort. Three stars for knowledge or products and so, an average of 4 stars. They try harder than others that...

I shop at O'Reilly's all the time but recently there has been some sketchy activity going on in the Mountlake Terrace store and one employee is very rude she yells and screams at customer's. Her name is Natalie and she calls customer's bad names. She uses foul language. She brought in several people off the street into the store and they all went into the bac. The other people looked homeless and I don't think works there. Natalie was acting very strange and her eyes were dilated. I feel like there is drug dealing going in. I will no longer shop there and I'll let others know not to shop at...