Courtyard by Marriott Seattle North/Lynnwood Everett — Hotel in Lynnwood

this was the most insulting and frightening hotel experience i could ever dream of having. so first off i check into my room and immediately i was bombarded with this overwhelming stench of male body odor, not like just a whiff of it. i mean it smelled as if a grown man hadn't showered for days and used no deodorant had just been occupying my room minutes before me, mind you this is about 11pm. upon entering the room the rest of the way i couldn't help but notice the TV was already turned on and sitting on the main menu as if left idle for too long. this too i found very strange, but it wasn't until i attempted to unpack my belongings that i discovered in the dresser drawers was another man's clothing i have never seen before, nor did i expect to stumble upon. instantly i felt a chill run up my spine, i began to worry if someone else was in the room with me, hiding, or maybe they had just left and would return any moment to find me and be angry as if i were intruding upon them by choice, would i be hurt? killed? i called my girlfriend who made the reservations over half a day earlier and she advised me to LEAVE AT ONCE!! to return to her and she would query the front desk, so i gathered my things and rushed down the hallway and out the lobby doors. about 30 minutes later her and i return. both awestruck at the idea that someone else could have been in there when i had opened the door, or may have returned to find me in the room they believed to be theirs, and upon bringing this to the attention of the front desk attendant we were both attacked verbally by not only the desk attendant but also who i believed to be the night manager "Kevin" they proceeded to imply we were lying and trying to get over on them somehow, even tho we remained perfectly calm and respectful they then moved further by forcing us to leave, just after midnight in a sketchy part of town they tossed us out into the night with threats of calling the police for "trespassing" leaving us to sit out the night without a room which we had paid for 12+ hours prior. they were the most rude and insulting staff i have ever had the misfortune of crossing paths with. i will surely be present first thing in the AM to speak with daytime management about this situation, but aside from that please do yourself a favor and STAY AWAY FROM THESE OVERPRICED MISLEADING ROOMS! the room looked nothing like the ad we saw and...

I wanted to share some feedback regarding our recent stay.

We were warmly welcomed by the front desk, and Ed in particular was fantastic—very accommodating and helpful throughout our visit. His service truly stood out.

However, we did experience a few issues that impacted our stay. On the morning of Saturday, August 2, I saw a housekeeper across the hall and politely asked for some bath towels. She didn’t respond the first time, and when I asked again, her response was dismissive and rude, saying she didn’t have any.

Later that evening, after our anniversary dinner, I called the front desk to request towels and toilet paper—mentioning there was no rush. After over an hour with no follow-up, I went down to the front desk. The staff member simply said “OK” and handed me toilet paper and floor towels. When I pointed this out and asked again for bath towels, I also mentioned the earlier interaction with the housekeeper. Unfortunately, my concerns didn’t seem to be taken seriously.

I requested that fresh towels be delivered by 9 a.m. the next morning, but none arrived. I had to call again. Thankfully, they did eventually arrive and were warm and fresh, which we appreciated.

Overall, our stay was pleasant, and we did enjoy the complimentary breakfast. However, it could have been warmer. By 10:15 a.m., the breakfast area was already being packed up, and several guests were still trying to order. When we asked why the digital menu options had disappeared, the staff member said it’s programmed for 10 a.m. on weekdays. She also mentioned she had to clean and close before her shift ended and wasn’t paid for overtime, which seems like an issue that affects both staff and guest experience.

I’d suggest reconsidering the breakfast cutoff time or at least ensuring there’s enough buffer for guests who arrive a bit later. If breakfast ends at 10 or 11, perhaps staff schedules could reflect that, so they aren't pressured to clean early while guests are still eating.

I hope this review helps improve the experience for...

I don’t usually leave bad reviews, but felt this one was warranted. The person who checked me in was rude, made several rude comments. She was also unwilling to even attempt to print me out a receipt of the room cost that I needed for business purposes. I was told that if my husband wasn’t there shortly to show military ID she would charge me a regular rate, even though I had already told her he would be there soon. I was trying to be kind and helpful, not abrasive, but the rude attitude continued. On my way up to the rooms with luggage and several children I realized I had only been checked into one room. I don’t use credit cards so I thought the $180 they put as a hold on my card was both rooms, but when I went back I was informed that the hotel holds $180 on the card for each night, per room, plus paying for the cost of the hotel itself. I mentioned that was a very high rate and they assured me that the costs wouldn’t be held on my card after we checked out. It took over a week for the charges to drop off my card after our stay, which wasn’t a huge deal, but frustrating that they were dishonest. My husband came in later to show his ID and a manager happened to be at the desk. He showered and came back to the desk and a new person was working and printed out the cost sheet the original check in person said was impossible to do.

The parking at this hotel was awful. I was out until late in the evening. We drove around looking for a spot for 10 minutes, after settling on a spot, it took over 5 minutes to walk to the hotel in the dark, with children.

The rooms were not update, but seemed fairly clean, except the bathrooms, which were just dingy.

All of the staff in the halls were exceptionally kind though.

After this experience, I was emailed a form to rate our experience, which I did. I received a call from a manager to talk about our experience, I missed his call, and he left a message. I called him back, and it’s been weeks with no follow-up, or return call....