I have shopped at Lane Bryant for years and after moving to Nashville, I now only shop at the Lane Bryant in West Nashville. I want to express my sincere appreciation for Kyia and Lisa, who consistently go above and beyond to provide exceptional customer service. Every time I visit the store, I’m greeted with their warm smiles and positive energy. They are not only knowledgeable and efficient, but they also take the time to make each interaction feel personal and meaningful. Whether I have a question, need assistance, or just want to browse, Kyia and Lisa are always attentive and ready to help without hesitation. Their professionalism is matched by their genuine kindness, which makes a lasting impression. I always leave the store feeling valued and uplifted because of the way they treat customers. It’s rare to find team members who embody such a perfect blend of competence and compassion. Kyia and Lisa truly make the store a welcoming and enjoyable place to visit. They are a credit to your team and deserve to be recognized for the outstanding experience they consistently deliver. Thank you for all that you do to make women feel loved...
Read moreWas just in this store was asked if I needed help and my response was yes I need a bra fitting was told it will be a minute with only 4 people in the store 10 mins goes by same sales associate asks if I need help again yes I respond I need a bra fitting and she looks me up and down from behind the cash register and says we only do around the chest and it will be a minute again only 3 people in the store . Waited another 10 minutes and left. Sales associate do not ever look a person up and down and ask the same person twice for help when it’s clear you do not want to help them and do your JOB. I’m beyond furious you do not judge a person who walks in your store you do not know who they are. I will never be back. This review doesn’t...
Read moreI’ve been a shopper once or twice a year for a few years and I’ve never felt more uncomfortable than when I went on 10/20. My fiancé and I were treated as if we were coming in to steal. When we first entered the store one of the women greeted us very aggressively and followed me around the store or made sure I was in her sight. This was a black woman treating me (a black woman) the way we hate to be treated in public and I will never shop at this...
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