Starbucks — Restaurant in Nashville-Davidson

My friend and I went to Starbucks after shopping at target and experienced less than satisfactory treatment. I don’t normally write bad reviews but this one is extremely merited. The two employees were rolling their eyes and being rude the entire time and gossiping making everyone wait for their orders. The sweet lady that was 3 people in front of us ordered the same thing as I did but in a grande size and the people in front of us(as well as my friend and I )received ours before she did. She politely reminded them multiple times. It had been 20 minutes she told us and still she hadn’t received her order. They were snarky to her when she reminded them as we were about to leave. It was incredibly disheartening and working in the customer service industry myself; this is NOT how it should be done. I hate writing a review like this but it absolutely needs to...

This review is solely for your employee Kennedy! I’ve had a few bad experiences at this location with other staff members but she is truly a ray of light! Every time I get her at the drive thru she is so kind and I know I’ll be taken care of. She’s given me compliments, commented on how cute my dogs are, etc. Today while I was waiting for my order she asked me all about which dog was the best behaved, talked about her own German shepherd… it’s so refreshing for a “fast food” employee to be so personable and human in a world where people just clock in and clock out doing the least. Get that girl a raise! Or a promotion 👀 Keep being you, Kennedy! Thank...

I ordered a caramel crunch frappe with oat milk. The worst tasting coffee drink I’ve ever had. I didn’t taste one drop of Oat milk. I don’t think the girl added it.. instead she probably gave me the regular milk and charged me for oat milk.. they drown it in whip cream at the bottom that’s all I could taste was whip cream and not the actual coffee.. don’t know what’s with all the hype about Starbucks.. they are overpriced and overrated. I will stick with my usual coffee shop which is White Bison!!! Their coffees are amazing and I can most definitely taste the oat milk in my frappe. Will not be returning...