IHOP — Restaurant in Nashville-Davidson

We just went there around 4pm, Friday afternoon, and the place was empty! I checked first to see if they were open, then just thought it was a slow moment. We were seated, and ordered chocolate milks, and ordered out sampler meals. I had asked for a side of toast to go with my eggs, and she asked me if I wanted hashbrowns with my toast, which I replied no, cause my sampler had hashbrowns. After about 40 mins, and nearly empty cups of chocolate milk, our food arrives. I asked where my hashbrowns were, and she told me I told her I didnt want any.. definitely a misunderstanding, but the fact she kept telling me, "no ma'am, you told me you didnt want any.", kinda set weird with me. But she brought some out. The toast was cold, and harder than cement! The hashbrowns were definitely old, and also hard! The "ham slices" were the side of 2 quarters, and the eggs were cold AND tasteless!! I tried to find the hostess to atleast replace the hashbrowns, but she was nowhere to be found! We were thirsty of course, but noone was around for us to get more. I powered down the food, except the hashbrowns (were too hard to chew). Finally, after about 10 minutes after we finished our meal, she shows up!! I asked for different hashbrowns, and she seemed upset that I would dare ask for different ones, but did make more. She went to the kitchen, a few minutes later, went to her manager(sitting a couple booths down) and was talking about the hashbrowns! The manager comes to me and tells me its gonna be a little over 12 minutes to remake them. Do I still want them? I said yes. So I waited about 15 mins, and finally they told me they're almost ready. Then told me that it takes 6 mins per side to cook! Let me also mention, they NEVER asked us if we wanted more chocolate milk or water to drink the entire time we were there. The hashbrowns that arrived were good. But after we finally got the check, the bill was almost $50!!! $15 per sampler(2 samplers) $5 per chocolate milk, and $4 for the hard, cold toast!!! Now I understood why the restaurant was empty! Cold old food, mini sized pancakes, and horrible service!!! I used to go here many times a year, but this is my last!! We should have went to the Outback Steakhouse down...

If you’re considering taking your family to IHOP because it “sounds fun” or like a novel idea and you don’t typically frequent IHOP. Don’t go, just don’t even bother. We arrived and had to wait 5 minutes (an actual 5 minutes) to be sat because there was no one at the front desk. There were only two tables in the entire restaurant. We arrived at 8 am. I don’t think it was unreasonable to expect to be sat swiftly (I should have let that be a sign). Once acknowledged, I asked to sit outside because my kids are loud. I was met with attitude. So I asked for a quiet booth away from people so my children wouldn’t impede on their experience. We were sat at a table that was used and had already been eaten at with a coffee carafe that was used. It wasn’t even clean. There were 50 other tables??? The high chairs were disgusting, the entire restaurant was filthy. So I quickly ordered the kids meals (3 meals) to get them fed and asked to order mine instead few minutes. The server never came back until he brought the kids meals, but alas only two made it. I worked in food service for 10+ years and always wrote down my orders. If you don’t write down the order, and don’t get it right, don’t give me attitude. Then finally my food comes, and it’s literally cold. Cold eggs, cold hash browns, cold eggs. Also the coffee was hardly warm in the carafe. I also ordered avocado. Never came. By the time I realized I was wasting time with 3 unruly kids after they’d mostly eaten I got up to leave, it took 10 minutes between that decision to leave to pay and finally saw my avocado nonchalantly coming out. I would like to say this experience was a complete waste of time & money. I never leave complaints! But this was worth the complaint. 0 stars for cleanliness, service, food quality, expectation,...

DEPLORABLE!!!! I was seated at an unclean table, the individual stated someone would be by to take my order. The WAITRESS 13.... THIRTEEN YEARS OLD... if even that. Granted she was polite but very much under age. She also brought my food to the table. It had a BUG in it!!! I had to go to the kitchen to find an adult worker. There was a child of about 6 years old running around the front service station area of the kitchen. The young teen that brought my plate to me stated she would get the manager. The manager told the young teen to let me know that my meal would be comp'd. I stated that I wanted speak with her face to face. I told the other patrons that I had found an insect in my food. The "manager" came from our of the restroom, she was claimed she was on the phone with the general manager, Maria, and stated that my meal would be compensated. I told her my issue wasn't just with my food being infested, but that she had children working in the kitchen! She stated she was understaffed, they had just had a group of 40 people and she was cursed out by some of those individuals. I can only imagine why... However, your young daughter should not be waiting tables. Nor should your 6year old be running around the kitchen area. But I guess her teenage son that came from out of the kitchen, sweating, because he was also working, is...