New Albany Clay Collective — Local services in New Albany

Zilch communication and lack of professionalism. Our first Class was to start at 6pm. Our instructor supposedly got caught in traffic. Donna, the instructor, did not communicate her issues with the students(some came from Louisville and arrived in a timely fashion) or her backup or even Scott who seems to be the organizer. One student called Scott and he was kind enough to let us in at 619pm, but still no Donna or her backup instructor. This class was to be fun and it was not. I left and have been offered a 50% refund because I signed a no cancel document. Didn't hesitate to sign as attendance is on me, but didn’t expect an unprofessional instructor and/or...

I did the single class back in January 2025 with a small group of friends. None of us have received our pottery we made. I’ve had zero communication from Clay Collective about receiving the pottery. Originally they said it would be 2-3 weeks to receive the items. A couple of friends reached out and they said it would take 3-4 weeks. No communication since.

I didn’t make a masterpiece but some of the items my friends made were cute and they wanted them. It’s 2 stars because we had a good time at the class but it’s the lack of communication that has left a bad taste...

We had the best time learning how to throw pottery :) Both my mother-in-law and I left with pieces waiting to be fired at the end of the single session and can't wait to go back.

Jake was an excellent instructor. I had taken an intro class elsewhere and still hadn't figured out how to complete a piece without it falling apart. After a couple tries in his class, he noticed a small error I was making and it made all the difference. Would highly recommend booking a class, no matter your...